When I put my laptop into the CRT display mode, the OS (Win XP) behaves as though you are depressing keys on the keyboard. For instance, when I open up Word or Excel the document that's being opened will instantly zoom into its closest zoom range with no user intervention. Other quirky things happen aside from being in an application as though you were leaning on the keyboard. I've installed latest and greatest drivers, called Dell, they replaced the keyboard - didn't help, then they replaced the motherboard - didn't help, their next suggestion was an OS reinstall, greeeat. Anyone have a clue here?