Windows XP Home OEM *FRENCH* version CD damaged, options for replacment without re-purchase?
Here's the lowdown..
Client scratched up his XP home OEM french CD needs it to do a re-install. He had contact micrsoft directly with his serial key and product ID information but they said he needed to go back to the original OEM provider. Client has moved to a new city so he can't physically go to the original OEM supplier. Should the OEM supplier be able to provide him with a replacment CD? He has yet to hear back from them. What other alternatives are there to get a replacment CD?