?
Solved

SBS 2003 Premium - No incoming e-mail

Posted on 2006-07-20
16
Medium Priority
?
225 Views
Last Modified: 2010-03-06
I have had this server configured for a while and was receiving e-mail, but today I have been having many screaming people tell me that they are not getting their mail.  I have tested this and yes, I cannot send e-mail to this server.  The MX record is pointing to the correct IP and I can telnet to port 25 without a problem.  

What would you suggest I look at to find my problem?

Exchange 2003 with SP2 running IMF.

Thanks
0
Comment
Question by:c_ur_f8
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
16 Comments
 
LVL 10

Expert Comment

by:brakk0
ID: 17148712
Do you get any error message when you send an email to it?

Try turning off IMF and connection filtering and all the other filters. If it works, start turning it on one at a time.

Have you tried restarting the SMTP service (or rebooted the server)

Also try restarting the system attendant service
0
 
LVL 5

Expert Comment

by:simonpainter
ID: 17148725
Do the recipients receive email that you send via telnet?
0
 
LVL 8

Expert Comment

by:bilbus
ID: 17149570
goto the message tracking center, enable it. Send an email from a external source (gmail). In message center type in server name, to address, from address.

See what it says

Next goto a external email source, email a test message to gfdgfdgfdgdf@yourdomain.com

Did you get a Non Delevry report? if so is it the normal one?

Send a email to a user in your domain from an external email source, what do you get? a NDR or nothing?

0
Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

 

Author Comment

by:c_ur_f8
ID: 17149604
I only had the IMF active, I've manually restarted all the Exchange services and I've rebooted the server.

I ran a telnet e-mail test and all went just fine.

I just sent an e-mail from my Exchange server after all of this and one from Yahoo.  My mail didn't reach, but the Yahoo mail did.  I'm stumpt.
0
 

Author Comment

by:c_ur_f8
ID: 17149686
It is almost acting like this Exchange server doesn't want to receive mail from other Exchange servers.  I just sent a message from another account of mine from a server at ThePlanet in Dallas and it came through ASAP.
0
 
LVL 5

Expert Comment

by:simonpainter
ID: 17149714
Are you using stuff like SPF checking?
0
 

Author Comment

by:c_ur_f8
ID: 17149763
I thought I set this up on one server, but I cannot recall if I did it on this one.  Where can I check?
0
 

Author Comment

by:c_ur_f8
ID: 17149797
My results:

"neutral"
        sending domain does not publish any sender authentication policy.
0
 
LVL 5

Expert Comment

by:simonpainter
ID: 17149847
so are you denying domains with no sender policy?
0
 

Author Comment

by:c_ur_f8
ID: 17150019
There are no denied domains.  Besides, why would I deny myself to a domain I manage.

Also, I just set my IP as one to accept by the connection and I'm still not getting through, but another person sent me a message using an Exchange server and it came through just fine.

0
 

Author Comment

by:c_ur_f8
ID: 17150275
Hey bilbus,

I missed your comment, but I sent an e-mail to gfdgfdgfdgdf@yourdomain.com and nothing happened at either end.  I can send to a real account from some domains, but not all.

There are no NDRs.
0
 

Author Comment

by:c_ur_f8
ID: 17151271
If the sender is not getting a bounce back and the recipient is not receiving the message, how can I check to see who and why would either get their message through or not?
0
 

Author Comment

by:c_ur_f8
ID: 17151345
I'm beginning to think this is a Microsoft update issue.  I just checked my own Exchange server and now I cannot receive e-mail from one of my personal accounts any longer.  Anyone have any thoughts about this?
0
 

Author Comment

by:c_ur_f8
ID: 17155288
This question was solved through a lengthy call with Microsoft.  Our original ISP who was hosting e-mail, never updated their DNS records.  This was our big headache.
0
 

Accepted Solution

by:
CetusMOD earned 0 total points
ID: 17350835
PAQed with points refunded (500)

CetusMOD
Community Support Moderator
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Suggested Courses

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question