Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

VBScript: Remote Desktop Disconnected

Posted on 2006-07-20
9
Medium Priority
?
6,720 Views
Last Modified: 2012-05-05
We have a small business and purchased a Dell Poweredge server running SBS 2003. I had Geek Squad config Remote Access via a statice IP address provided by a DNS. The first time I connected to the server and 2 workstations is WORKED.

However, since that one time, I canot get connected and keep getting the error VBScript: Remote Desktop Disconnected

I haven't changed any setting on the SBS, workstation, static ip.

Any ideas?
0
Comment
Question by:cedarstone
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 4
9 Comments
 
LVL 77

Expert Comment

by:Rob Williams
ID: 17161133
Is this connecting with Remote Desktop, or using Remote Web Workplace with SBS, by connecting to https://sbs.yourdomain.com/remote ?
If the latter, I find when RWW times out after about 20 minutes of no activity, you will get the VB error due to the disconnected service using the Active X component.
Is the case with your issue?
0
 

Author Comment

by:cedarstone
ID: 17168060
I connect through a free statice DNS provider (dyndns.com). I can see the server and 2 workstations as well as read emails on the server but when I try to connect to either of the workstations or server, I get the error.
0
 
LVL 77

Expert Comment

by:Rob Williams
ID: 17173017
Are you connecting as a domain administrator or as a user? If the latter you need to be added to the appropriate groups. If possible test as a domain admin, which has access to server and desktops by default. Simple users can access their e-mail and see the desktop options but only access if permissions had been granted.
0
Introducing the WatchGuard 420 Access Point

WatchGuard's newest access point includes an 802.11ac Wave 2 chipset, providing the fastest speeds for VoIP, video and music streaming, and large data file transfers. Additionally, enjoy the benefits of strong security as the 3rd radio delivers dedicated WIPS protection!

 

Author Comment

by:cedarstone
ID: 17195568
Connecting as the admnistrator.
0
 
LVL 77

Expert Comment

by:Rob Williams
ID: 17198284
Very odd.
SBS by default will enable the firewalls on the workstations. I believe it has a built-in exception for remote desktop, but you might want to verify that.
Also, can you connect to those same desktops using the remote desktop client from the same LAN?
0
 

Author Comment

by:cedarstone
ID: 17219339
Yes. I can Remote connect from the server to the desktops and wireless from a laptop to both the server and desktops.
0
 
LVL 77

Accepted Solution

by:
Rob Williams earned 1200 total points
ID: 17223011
As asked above are you connecting using the RWW (remote web workplace) SBS site, when connecting from off site;  https://sbsname.domain.abc/remote  ?  or using the remote desktop client ? If the problem exists with RWW, I would recommend installing all windows updates on the server, and then re-running the CEICW  (Configure E-mail and Internet Connection Wizard), by choosing connect to the Internet on the Internet and E-mail section of the Server Management console. CEICW will often repair problems and might be necessary with the VB error.
Sorry, I don't have much more to offer. You might want to put a pointer question in the SBS topic area.
http://www.experts-exchange.com/Operating_Systems/SBS_Small_Business_Server/
0
 

Author Comment

by:cedarstone
ID: 17252788
Just installed a static ip address. Now for some reason it will work if I use the ip address xx.xx.xxx.xxx but if I use the name it doesn't work. Oh well, atleast I can now connect. Thanks for your advise.
0
 
LVL 77

Expert Comment

by:Rob Williams
ID: 17253737
Thanks cedarstone.
If not connecting by name it is likely a DNS issue. Still not sure how you are connecting RWW, or RD, or is there a VPN involved, but if you wish to pursue let me know and we can try to get name resolution working.
Cheers !
--Rob
0

Featured Post

Optimum High-Definition Video Viewing and Control

The ATEN VM0404HA 4x4 4K HDMI Matrix Switch supports 4K resolutions of UHD (3840 x 2160) and DCI (4096 x 2160) with refresh rates of 30 Hz (4:4:4) and 60 Hz (4:2:0). It is ideal for applications where the routing of 4K digital signals is required.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Using Windows 2008 RRAS, I was able to successfully VPN into the network, but I was having problems restricting my test user from accessing certain things on the network.  I used Google in order to try to find out how to stop people from accessing c…
Overview Often, we set up VPN appliances where the connected clients are on a separate subnet and the company will have alternate internet connections and do not use this particular device as the gateway for certain servers or clients. In this case…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…

715 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question