Solved

VBScript: Remote Desktop Disconnected

Posted on 2006-07-20
9
6,699 Views
Last Modified: 2012-05-05
We have a small business and purchased a Dell Poweredge server running SBS 2003. I had Geek Squad config Remote Access via a statice IP address provided by a DNS. The first time I connected to the server and 2 workstations is WORKED.

However, since that one time, I canot get connected and keep getting the error VBScript: Remote Desktop Disconnected

I haven't changed any setting on the SBS, workstation, static ip.

Any ideas?
0
Comment
Question by:cedarstone
  • 5
  • 4
9 Comments
 
LVL 77

Expert Comment

by:Rob Williams
Comment Utility
Is this connecting with Remote Desktop, or using Remote Web Workplace with SBS, by connecting to https://sbs.yourdomain.com/remote ?
If the latter, I find when RWW times out after about 20 minutes of no activity, you will get the VB error due to the disconnected service using the Active X component.
Is the case with your issue?
0
 

Author Comment

by:cedarstone
Comment Utility
I connect through a free statice DNS provider (dyndns.com). I can see the server and 2 workstations as well as read emails on the server but when I try to connect to either of the workstations or server, I get the error.
0
 
LVL 77

Expert Comment

by:Rob Williams
Comment Utility
Are you connecting as a domain administrator or as a user? If the latter you need to be added to the appropriate groups. If possible test as a domain admin, which has access to server and desktops by default. Simple users can access their e-mail and see the desktop options but only access if permissions had been granted.
0
 

Author Comment

by:cedarstone
Comment Utility
Connecting as the admnistrator.
0
What Should I Do With This Threat Intelligence?

Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

 
LVL 77

Expert Comment

by:Rob Williams
Comment Utility
Very odd.
SBS by default will enable the firewalls on the workstations. I believe it has a built-in exception for remote desktop, but you might want to verify that.
Also, can you connect to those same desktops using the remote desktop client from the same LAN?
0
 

Author Comment

by:cedarstone
Comment Utility
Yes. I can Remote connect from the server to the desktops and wireless from a laptop to both the server and desktops.
0
 
LVL 77

Accepted Solution

by:
Rob Williams earned 300 total points
Comment Utility
As asked above are you connecting using the RWW (remote web workplace) SBS site, when connecting from off site;  https://sbsname.domain.abc/remote  ?  or using the remote desktop client ? If the problem exists with RWW, I would recommend installing all windows updates on the server, and then re-running the CEICW  (Configure E-mail and Internet Connection Wizard), by choosing connect to the Internet on the Internet and E-mail section of the Server Management console. CEICW will often repair problems and might be necessary with the VB error.
Sorry, I don't have much more to offer. You might want to put a pointer question in the SBS topic area.
http://www.experts-exchange.com/Operating_Systems/SBS_Small_Business_Server/
0
 

Author Comment

by:cedarstone
Comment Utility
Just installed a static ip address. Now for some reason it will work if I use the ip address xx.xx.xxx.xxx but if I use the name it doesn't work. Oh well, atleast I can now connect. Thanks for your advise.
0
 
LVL 77

Expert Comment

by:Rob Williams
Comment Utility
Thanks cedarstone.
If not connecting by name it is likely a DNS issue. Still not sure how you are connecting RWW, or RD, or is there a VPN involved, but if you wish to pursue let me know and we can try to get name resolution working.
Cheers !
--Rob
0

Featured Post

Threat Intelligence Starter Resources

Integrating threat intelligence can be challenging, and not all companies are ready. These resources can help you build awareness and prepare for defense.

Join & Write a Comment

Using Windows 2008 RRAS, I was able to successfully VPN into the network, but I was having problems restricting my test user from accessing certain things on the network.  I used Google in order to try to find out how to stop people from accessing c…
For a while, I have wanted to connect my HTC Incredible to my corporate network to take advantage of the phone's powerful capabilities. I searched online and came up with varied answers from "it won't work" to super complicated statements that I did…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

7 Experts available now in Live!

Get 1:1 Help Now