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Caching Domain Credentials Not Working

Posted on 2006-07-20
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Last Modified: 2009-06-11
Hi All,

I am currently having issues with the caching of credentials when some of our notebook users are logging onto their notebooks off-line (when not connected to the domain).
If they log onto the computer when connected to the domain it will allow them anywhere from 1-5 login's after disconnecting (no pattern nailed down yet), but will then give them the "domain is not available" message.

I have checked the users registry at:
HKLM\Software\microsoft\windows nt\current version\win logon
Value: CachedLogonsCount
Set to 10

The users are using a mix of Windows XP SP2 and Windows 2K Pro SP4.

I do have users that don't have any problems with caching credentials (like myself) but I don't want to rule out the DC...

The default domain policy looks ok in GPMC.

Any ideas??

Thanks,
cn
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Question by:coenewnes
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4 Comments
 
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Expert Comment

by:bbrunning
ID: 17150982
Disjoin them from the domain, reboot, then add them to a workgroup with the same name as the domain. microsoft.com = microsoft (workgroup)

Delete/rename/move the profile in documents and settings, rejoin the domain and let it recreate the profile.

See if you still have the same problems. I've run into similar problems and that has fixed the issue.

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Author Comment

by:coenewnes
ID: 17196834
Thanks bbrunning,

Problem is that I have a large network and I am getting this on a lot of computers.  Also, many of the applications have large amounts of customization that are stored in the local profile.  

I need to find out the cause of the problem as I am worried that all of my notebook users are going to have this.
Also, I am worried that the problem will come back after I do make the above changes...

Any help would be appreciated...
cn
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Accepted Solution

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bbrunning earned 750 total points
ID: 17198364
If this is happening on more than one machine you probably have a problem with active directory.
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Author Comment

by:coenewnes
ID: 17272735
It ended up being specific to Windows 2000 SP4....
The problem was that the "Update Rollup 1 For Windows Service Pack 1" patch changes some dll's and causes the problem...
Uninstalled it and the problems were solved...

Thanks for the time spent....

cn
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