The following updates were not installed

The Security Update for Microsoft .NET Framework, Version 2.0 (KB917283)
doesn't seem to install. I get the following message

(The following updates were not installed
Security Update for Microsoft .NET Framework, Version 2.0 (KB917283)

I have auto update working this has been going on for some time now can you help.

yours-trulyAsked:
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blue_zeeConnect With a Mentor Commented:

Graham,

OK, good luck.

Zee
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r-kCommented:
Look in the system folder (probably c:\windows) for a file named KB917283.log.
Open that with Notepad and the reason for the failure should be listed near the bottom of that file.
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yours-trulyAuthor Commented:
There is no file with this name, I checked all of C:\
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r-kCommented:
Take a look here:

 http://support.microsoft.com/?scid=kb;en-us;906602

esp. the section on the .net framework.

 
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yours-trulyAuthor Commented:
am looking for an easy answer if there is one.
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r-kCommented:
Did you try this:

1. Click Start, click All Programs, and then click Windows Update or Microsoft Update.
2. On the Windows Update Web site or on the Microsoft Update Web site, click Review your update history.
3. In the status column for the unsuccessful update, click the red X.

A new window opens that displays the installation error.
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blue_zeeCommented:

The simple solution is this:

Download this tool:

http://astebner.sts.winisp.net/Tools/dotnetfx_cleanup_tool.zip

Unzip it.  Run the application, and select to clean up .NET Framework 2.0 (DO NOT touch anything else).

After the cleanup, reboot and visit Windows Update.

Reinstall .NET Framework 2.0 and reboot.

Visit Windows Update again and install the Security Update.

Hopefully everything will install cleanly now.

Good luck.

Zee
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ChatableCommented:
Before going to complicated solutions, try one of these (I was in that situation several times before and one of them always worked):
1) Reboot your computer and try updating again.
2) Download the update manually from Microsoft's website (get the redistributable package) and attempt to install it manually (without Windows Update).
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yours-trulyAuthor Commented:
The computer is built and supported by HP, they have suggested quite a few things as yet no joy.

Chatable tried your idea, did not work.

R-K got so far with your idea got an error code 0x643 tried to get some info from Microsoft they told me to get in touch with HP.

blue_zee
I know about this solution but quit a few people have ended up with a very big problem going this way, it depends on what you have installed after .NET Framework 2.0. I think I would rather not install the update than risk that.

Regards Graham
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blue_zeeCommented:

I am unaware of any problems with that solution.

It's well known in the Newsgroups and it worked for many people, me included.

The alternative ot even the first option is uninstall .Net Framework 2.0 in Add and Remove Programs, reboot.

DOWNLOAD (not via Windows Update) the software package from:

http://www.microsoft.com/downloads/details.aspx?FamilyID=0856eacb-4362-4b0d-8edd-aab15c5e04f5&displaylang=en

Install it and reboot.

DOWNLOAD the patch (NDP20-KB917283-X86.exe) from:

http://www.microsoft.com/downloads/details.aspx?FamilyID=56a1777b-9758-489f-8be8-5177aaf488d1&DisplayLang=en

Install it and reboot.

That should also take care of the prblem.

Zee

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blue_zeeCommented:
P.S.

AFAIK there is no other way to install the security patch and you do need a clean reinstall of .Net Framework 2.0.

Zee
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yours-trulyAuthor Commented:
Zee are these 2 files correct for Windows XP home version with sp2 pack installed?
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yours-trulyAuthor Commented:
looks like there are 3 versions of the second file

File Name:      File Size      

NDP20-KB917283-IA64.exe      895 KB
      
NDP20-KB917283-X64.exe         771 KB
      
NDP20-KB917283-X86.exe         755 KB
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blue_zeeCommented:
NDP20-KB917283-X86.exe is the one to use.

As I posted initially.

Hope that works for you.

Zee
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yours-trulyAuthor Commented:
I'll keep you posted this looks the safe way to go.

Graham
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yours-trulyAuthor Commented:
Ok Zee that worked fine, easy and safe,

Sorted thank's

Graham
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blue_zeeCommented:
Graham,

Glad it worked.

Thank you for the fine grading.

Zee
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