Solved

Shared files on mapped drive keep disappearing.

Posted on 2006-07-21
3
2,263 Views
Last Modified: 2012-05-05
I have a customer that keeps calling about a shared drive she is mapped to. All files, but not folders, keep disapearing. The customer will then disconnect from the shared drive and remap to it again - same location, same drive letter. All files that disappeared before are now being displayed again. An error within the event viewer reads to restart the system to clean up the cache.  This has been done many times, which does not solve the issue.

A new email profile has been created with the same results also... any assistance is greatly appreciated.

Event Type:      Error
Event Source:      Offline Files
Event Category:      None
Event ID:      5
Date:            7/12/2006
Time:            6:13:42 PM
User:            N/A
Computer:      xxx
Description:
A portion of the Offline Files cache has become corrupted.  Restart the computer to clean up the cache.
Data:

The event viewer displays the following:
Event Type:      Warning
Event Source:      Outlook
Event Category:      None
Event ID:      25
Date:            7/20/2006
Time:            4:44:40 PM
User:            N/A
Computer:      xxx
Description:
Unable to update public free/busy data.
Data:

Event Type:      Warning
Event Source:      Outlook
Event Category:      None
Event ID:      25
Date:            7/20/2006
Time:            4:15:05 PM
User:            N/A
Computer:      xxx
Description:
There was a problem reading one or more of your reminders. Some reminders may not appear. Network problems are preventing connection to the Microsoft Exchange Server computer.
Data:

Event Type:      Warning
Event Source:      Outlook
Event Category:      None
Event ID:      25
Date:            7/20/2006
Time:            12:07:59 PM
User:            N/A
Computer:      xxx
Description:
Can't move the items. The set of folders could not be opened. Network problems are preventing connection to the Microsoft Exchange Server computer.
Data:







0
Comment
Question by:phonemate
  • 2
3 Comments
 
LVL 8

Accepted Solution

by:
hiteshgupta1 earned 500 total points
ID: 17152581
Try following

1) Enable (enabled by default) offline file support on the client under Folder options -> Offline files and is available only on Windows XP and above

2)Install the latest service pack at client


0
 

Author Comment

by:phonemate
ID: 17153351
I ended up disabling offline file support as it was not needed and reinstating the local security policies; all updates are pushed automatically. Thank you for the direction you pointed too... Cheers!!
0
 
LVL 8

Expert Comment

by:hiteshgupta1
ID: 17165324
Glad to be helpful

Thanks!
Hitesh
0

Featured Post

6 Surprising Benefits of Threat Intelligence

All sorts of threat intelligence is available on the web. Intelligence you can learn from, and use to anticipate and prepare for future attacks.

Join & Write a Comment

Suggested Solutions

FIPS stands for the Federal Information Processing Standardisation and FIPS 140-2 is a collection of standards that are generically associated with hardware and software cryptography. In most cases, people can refer to this as the method of encrypti…
Nslookup is a command line driven utility supplied as part of most Windows operating systems that can reveal information related to domain names and the Internet Protocol (IP) addresses associated with them. In simple terms, it is a tool that can …
This tutorial demonstrates a quick way of adding group price to multiple Magento products.
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now