[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

Shared files on mapped drive keep disappearing.

Posted on 2006-07-21
3
Medium Priority
?
2,309 Views
Last Modified: 2012-05-05
I have a customer that keeps calling about a shared drive she is mapped to. All files, but not folders, keep disapearing. The customer will then disconnect from the shared drive and remap to it again - same location, same drive letter. All files that disappeared before are now being displayed again. An error within the event viewer reads to restart the system to clean up the cache.  This has been done many times, which does not solve the issue.

A new email profile has been created with the same results also... any assistance is greatly appreciated.

Event Type:      Error
Event Source:      Offline Files
Event Category:      None
Event ID:      5
Date:            7/12/2006
Time:            6:13:42 PM
User:            N/A
Computer:      xxx
Description:
A portion of the Offline Files cache has become corrupted.  Restart the computer to clean up the cache.
Data:

The event viewer displays the following:
Event Type:      Warning
Event Source:      Outlook
Event Category:      None
Event ID:      25
Date:            7/20/2006
Time:            4:44:40 PM
User:            N/A
Computer:      xxx
Description:
Unable to update public free/busy data.
Data:

Event Type:      Warning
Event Source:      Outlook
Event Category:      None
Event ID:      25
Date:            7/20/2006
Time:            4:15:05 PM
User:            N/A
Computer:      xxx
Description:
There was a problem reading one or more of your reminders. Some reminders may not appear. Network problems are preventing connection to the Microsoft Exchange Server computer.
Data:

Event Type:      Warning
Event Source:      Outlook
Event Category:      None
Event ID:      25
Date:            7/20/2006
Time:            12:07:59 PM
User:            N/A
Computer:      xxx
Description:
Can't move the items. The set of folders could not be opened. Network problems are preventing connection to the Microsoft Exchange Server computer.
Data:







0
Comment
Question by:phonemate
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 8

Accepted Solution

by:
hiteshgupta1 earned 2000 total points
ID: 17152581
Try following

1) Enable (enabled by default) offline file support on the client under Folder options -> Offline files and is available only on Windows XP and above

2)Install the latest service pack at client


0
 

Author Comment

by:phonemate
ID: 17153351
I ended up disabling offline file support as it was not needed and reinstating the local security policies; all updates are pushed automatically. Thank you for the direction you pointed too... Cheers!!
0
 
LVL 8

Expert Comment

by:hiteshgupta1
ID: 17165324
Glad to be helpful

Thanks!
Hitesh
0

Featured Post

Get your Conversational Ransomware Defense e‑book

This e-book gives you an insight into the ransomware threat and reviews the fundamentals of top-notch ransomware preparedness and recovery. To help you protect yourself and your organization. The initial infection may be inevitable, so the best protection is to be fully prepared.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Nslookup is a command line driven utility supplied as part of most Windows operating systems that can reveal information related to domain names and the Internet Protocol (IP) addresses associated with them. In simple terms, it is a tool that can …
Greetings, Experts! First let me state that this website is top notch. I thoroughly enjoy the community that is shared here; those seeking help and those willing to sacrifice their time to help. It is fantastic. I am writing this article at th…
This course is ideal for IT System Administrators working with VMware vSphere and its associated products in their company infrastructure. This course teaches you how to install and maintain this virtualization technology to store data, prevent vuln…
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…

649 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question