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Getting 16MB file from 2nd partition in DOS PC (as Windows 2000 will not install - blanks out and i need the file). - PLEASE help!

Posted on 2006-07-21
Medium Priority
Last Modified: 2010-04-13
What a fool I am. A windows 98 laptop giving problems in a Wnidows XP peer to peer network and I volunteer to install Windows 2000. I opted to do an upgrade install.

First though, I made a backup of the outlook pst file and placed this onto the E drive (laptop was partitioned into two drives). This would be easy so no need to remove the Outlook file from the laptop.

However, mid way through installaiton, screen went a few funny colours and then just remained blank.
OK lets start a fresh installation onto the D drive. Also note that I opted to convert partition into a NTFS file system.

Bad news, it got to the part where Windows 2000 is telling me that it is evaluating the system and the screen my flicker for sometimes. It gets to a point where the screen flickers and then remains blank and nothing else continues.

Panicking I tried installing Windows XP Pro instead. This gets to a stage in the installation where exactly the same things happens. It is going throguh telling me about 40 mis to go, and then I look again and the screen has blanked.

Status at this point is that I have two partiations:

D: 5 gb - where I Want to install the O/s (have tired NTFS and FAT32
E: 4gb contains an outlook backup that I want (FAT32) (So cannot erase yet)

What I need to acheieve:
* I deally I would just get Windows 2000 installed onto D so I can get the system going again.
* Alternatively I would be able to go into DOS mode using a Windows 98 start up disk, and be able to some how transfer the 16mb Outlook backup file from the E drive.
To big to do on floppy, don't know how to get the network working in DOS, not sure how to make a USB pen drie work in DOS.

I know I can look these things up (And trust me I am) but I said I would get this back to them by 2pm today so need all the help I Can get.

Any suggestions on how I should approach this?

NOw I've looked up the model ( a Fujitsu Siemans notebook - C6555) and it does look like there is a BIOS update available. But I'm worried this is not addressing the right area and I would be opening another can of worms. The first thing I Would like to do is get the Outlook file from the laptop before I go chaning anythign more

Thanks you for any help you can give. I would be very grateful.
Question by:dasuni
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LVL 85

Expert Comment

ID: 17152723
One option: remove the drive from the laptop, buy an adapter to connect the laptop disk to a regular IDE connection (should be only a few dollars), connect it to a working computer, and back up the data.
Another option: Create a BartPE bootdisk (supports USB if connected during boot), and copy the files you need to the USB drive. This solution will probably take longer, and is not guaranteed to work as the laptop seems to have some trouble with XP (so it might require a BIOS update before you can boot with BartPE).

Author Comment

ID: 17152761
Thanks for that. Did open the drive up and look at it. Seems very different to the modern ide drives I am used to and thought  I woudl steer well clear of that. This was supposed to be a quick 1 hour upgrade.

IS there a way of getting networking working. This is what I am looking into at the moment.

Also I'm thinking maybe take the plunge and just try the BIOS update?

More comments welcome.
LVL 85

Expert Comment

ID: 17152857
The drive should just be a smaller version of an IDE drive, with a similar connection; this connection is just smaller than the regular one, but it has the same signals as the big drives. The adapter does nothing than allow for the
size difference.
For a network boot disk, check out http://www.bootdisk.com/
If you want something more modern than Win9x, you probably won't get around the BIOS update.
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LVL 11

Expert Comment

ID: 17154146
Im not sure whether I understood properly your problem. However, it looks to me you are having graphics car drivers problems.

1. Usually, laptops come with their own installation image on dvd/cds/or even on the harddrive, in a special partition which you can use for recovery purpses. Try to use them.

2. Another option would be to put back win98 (or whichever other operating system you had working before)

All of this is quite weired though as the instalation should use a standar generic driver in case it does't find the right one. Are these OS versions pirated?


Author Comment

ID: 17154274
Hi there everyone.

My original query came about from me being under pressure and therefore taking shortcuts. For example, if I had properly backed up it would have not been so bad to do a proper format.

But in the end once I performed an upgrade of the BIOS to the latest version, this allowed Windows 2000 to install propely
It was failing at the video test in both XP and 2000. Once it could install I was able to retreivei the file I needed and  then finally finish upgrading the laptop.

Thanks for all the input on this matter.

LVL 11

Expert Comment

ID: 17154338
Well done. I thought about the BIOS but since you had said that the issue was not related ... I just dropped the idea.
congrats though!


Accepted Solution

ee_ai_construct earned 0 total points
ID: 17343655
PAQ / Refund
ee ai construct, community support moderator

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