At my company we run an Exchange Server, have domain hosted with 1and1 Internet and use ADSL. The MX records are setup to point to our Exchange Server, and the backup MX setup to 1and1 Internets backup mail server. I have spoken to them, with not much joy, and they told me that the mailserver will only queue mail and send it to our mailserver when it is back up (I have no idea how long this will be before it is back up!). I was told that exisiting emails will not be lost, but people want to access them now and currently we can not receive any.
What is the best way in your expert opinions of setting this up? I have seen there are several companies offering backup MX services, but they only queue mail until the primary MX is back up, is there a way to check this mail in a webmail type format in the mean time and still have it sent back to our main server when it is available?
Thanks a lot