Solved

Out of the Office not activated

Posted on 2006-07-21
6
180 Views
Last Modified: 2010-03-06
Experts:

I tried several times yesterday to activate the Out of the Office for one employee thru OWA and directly in Outlook and didn't work.

The employee left the company and I disabled his account for a day or two. Then I enabled it again and disabled the OWA.

I tried activating the Oout of the Office by creating a profile in my outlook, accesing his account and going into options... Since that didn't work, I activated OWA, went in and tried... nothing.

What I am doing wrong ?  What it is not being activated ?  I tried sending emails from a Yahoo account but I still don't receive a message back.

I have the domain administrator password.

Thanks
RG
0
Comment
Question by:rgomez101
  • 3
  • 3
6 Comments
 
LVL 22

Expert Comment

by:kristinaw
ID: 17154959
does out of office work internally?
0
 
LVL 22

Expert Comment

by:kristinaw
ID: 17155101
If it works internally, in the ESM go to global settings, internet message formats, properties, advanced, check 'allow out of office responses'.
0
 

Author Comment

by:rgomez101
ID: 17155582
No, it doesn't work internally.

RG
0
Are your end users making ugly email signatures?

Have you left it up to your end users to create their own email signatures? Are they forgetting to add the company logo or using garish font colors? Take control and ensure all users have the same email signature.

 
LVL 22

Accepted Solution

by:
kristinaw earned 300 total points
ID: 17155858
i'm assuming out of office works for others?

ok, there are a number of things you can try, what else have you tried thus far?
*create a new profile on a machine, set up this user, run outlook /cleanrules, try again
*change/delete the smtp address on the affected user
*set up a new user, assign the old users smtp address
*retry your out of office with the new user

kris.
0
 

Author Comment

by:rgomez101
ID: 17156134
Ok let me try those and'll get back to you.

RG
0
 

Author Comment

by:rgomez101
ID: 17156247
I tried the first one and didn't work. I won't be able to try the next three because management wants to keep the account open and without any Out of the Office.

I will award you the points as your answer was very good.

Thanks,

RG.
0

Featured Post

The curse of the end user strikes again      

You’ve updated all your end user’s email signatures. Hooray! But guess what? They’re playing around with the HTML, adding stupid taglines and ruining the imagery. Find out how you can save your signatures from end users today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We are happy to announce a brand new addition to our line of acclaimed email signature management products – CodeTwo Email Signatures for Office 365.
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this video we show how to create a User Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Mailb…
In this video we show how to create a Distribution Group in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >>…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now