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Mail is not delivered internally for a few minutes

Posted on 2006-07-21
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Last Modified: 2010-03-06
I have a problem where e-mail from one Exchange server is staying in the PreSubmissionQueue for a few minutes and then it is delivered fine. My users are seeing there e-mail staying in the outbox for about the same amount of time. I enable advanced logging on the server and nothing is standing out. I have also checked out DNS and everything seems fine there. I am going to reboot the domain controller and the Exchange server to see if that resolves the issue, but I was wondering if anyone has seen this issue before.
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Question by:rodericklm
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LVL 17

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by:Microtech
Microtech earned 1000 total points
ID: 17156050
Have you any spam software an virus scanning software on this server... if so are they completely patched, gfi have had this issue in earlier builds.
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by:rodericklm
ID: 17156502
I have Trend on the server for anti-virus, but I have all of the Exchange and IIS folders excluded from scanning. Trend and Windows are completly patched.
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LVL 104

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Sembee earned 1000 total points
ID: 17157885
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Author Comment

by:rodericklm
ID: 17158297
Yes, I have tried everything that I could find on this web site and Microsoft's without luck. I just rebooted the domain controllers and Exchange server and the issue still exists.
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Author Comment

by:rodericklm
ID: 17245223
I uninstalled every product that had anything to do with Exchange or anti-virus including the backup module for Exchange, then I rebooted the server, after that mail was being delivered normally. I then reinstalled all of the software that was previously uninstalled and mail is still being delivered normally, so I am happy now. Thanks for all your help.
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