Backup Exec - Failure occurred quering the Writer status

Posted on 2006-07-21
Last Modified: 2012-08-13
I have been battling this for quite some time now.

I have a server that is acting as my backup server.  It backs up 3 things seperately while I am troubleshooting this issue.

1st Job backs up my SQL databases - 300gigs - On a seperate server - Works flawlessly.
2nd Job backs up my Exchange mailboxes - 19gigs - Works great, few exceptions, but are always junk mail related.
3rd Job backs up all of my data on my file server - 400 gigs - On same server as 1st job - Craps out every time gives the following error message.  I just cannot seem to get around it.  Anyone have any experience with this same kind of issue?

OFO: Initialization failure on: "\\ServerName\Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
OFO: Snapshot error (0xfffffed1): A failure occurred querying the Writer status.
Question by:TheShaner
  • 2

Expert Comment

ID: 17156299
This is generally related to the AOFO - Advanced Open File Option not installed or registered correctly on the backup server...

here is the link from Veritas support that helped me...

Author Comment

ID: 17156357
It almost appears that it is having problems saving the system state on a remote machine.  

Accepted Solution

rliu1112 earned 500 total points
ID: 17156687
well... if the AOFO is not correctly installed and registered in Backip Exec, then it could only backup open files that are MS Shadow Copy Components and it will fail at non-shadow copy components... therefore the snapshot failure...

have you read through the link I posted? here are some excerpts...

Below are quoted excerpts from
++++++++ Start Copy and Paste quote +++++++++++
Exact Error Message
The Backup job was configured to use the Advanced Open File Option.However,files were skipped.Unable to open item/File can not be verified.

The following errors may also appear:
Initialization failure on: "\\SERVER\C:". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
OFO: Snapshot error (0xfffffed1): A failure occurred querying the Writer status.

These exceptions are generated because "Microsoft Volume Shadow Copy Service" technology is only applicable for backing up Shadow copy components. It can not be used to back up any open or in use files on other resources.

In order to protect other in use or open files, the license for the Advanced Open File Option (AOFO) must be registered on the media server. Otherwise only Shadow Copy Components will continue to be protected.

Backup Exec provides different options for AOFO technology that will become available only after entering the valid AOFO license on the media server. (Figure 4)

+++++++++++ end Copy and Paste quote +++++++++
LVL 44

Expert Comment

ID: 17161423
" It almost appears that it is having problems saving the system state on a remote machine."

You cannot backup the system state on a remote machine, the software cant do it.  How are you going to do this?  The registry and other active processes open and running are "owned" by the login at the system level, they are not "ownable" by any remote login -- even if the same name as Administrator.

This is a limitation of any system state backup -- it works only on the machine where the software is installed.  If you want to backup the system state of a remote machine, you must first install the BU software on that system -- then you can run it from there, and specify a remote location to save the system state, but remember, tape drives do NOT work well as remote devices.  Therefore you must backup to hard disk or CD or DVD or something else.

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
PDF writer for SBS 2008 11 82
Recommend software for remote assistance 21 89
Workstation Monitoring Solution for Small Business Consultant! 5 124
What does Survey Monkey cost? 7 102
I previously wrote an article addressing the use of UBCD4WIN and SARDU. All are great, but I have always been an advocate of SARDU. Recently it was suggested that I go back and take a look at Easy2Boot in comparison.
Skype is a P2P (Peer to Peer) instant messaging and VOIP (Voice over IP) service – as well as a whole lot more.
The viewer will learn how to set up a document for the web and print and the recommended PPI for printing.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…

919 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now