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BackupAssist can not mount a tape but ntbackup can???

Posted on 2006-07-21
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Last Modified: 2008-01-16
I have a problem with BaschupAssist when ever I run it I get this error:
The requested media failed to mount. The operation was aborted.

The interesting thing is I have no problems running Windows 2003 ntbackup, with the same media. I have tried this on several tapes and they all get this error. This is running on a Sony ATI 50 GB SCIS drive.

Any ideas why BackupAssist can not mount a tape that ntbackup can?
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Question by:pointhigh
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Accepted Solution

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jobshopr earned 250 total points
ID: 17160977
The BackupAssist Hardware compatability list shows that drive is supported.
http://www.backupassist.com/education/compatibilityDataSheet.html

You should read this FAQ on setting up tapes for BackupAssist first and see if it helps:
http://backupassist.com/HTMLHelp/Tips_TapeSettings2000.htm

If that fails, post a question for the BackupAssist forum.
http://www.backupassist.com/phpBB2


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Author Comment

by:pointhigh
ID: 17220111
IT turns out that I was selecting the wrong device.
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