Link to home
Start Free TrialLog in
Avatar of cuc888
cuc888

asked on

Propblem importing .pst file to Public Folders

I use Exmerge to archive mailboxes to .pst files. i need to import some of these .pst files to a folder under Public Folders. I've granted full access and control to administrator to Public Folders.

when i tried to drag a .pst file and drop to a folder under Public Folders i got this error message:
"Can't copy the items. Cannot complte the copy operation. The items may have been moved or deleted, or you may not have sufficient permission."

any idea why i can't do this?
Avatar of Sembee
Sembee
Flag of United Kingdom of Great Britain and Northern Ireland image

Are there many items in these folders?
You will have to move less items at one go. I find that you can move about 200 - 250 items at one time, otherwise you get that error.

Simon.
Avatar of cuc888
cuc888

ASKER

i've tried .pst file with a few items not even close to 200. does it matter if .pst has inbox, subfolders, sent items...?

What are you trying to import? Folders or content of the folders?

Simon.
Avatar of cuc888

ASKER

.pst file which contains both folders and contents in folders. does it work that way or you are telling me that i need first to create folders then drag contents over? of course it would work this way but i thought from what i read other posts on this website, apparently i can just drag a .pst file and drop it in a folder in Public Folders, it would work. is that not right?
Error Message:
Can't move the items. you do not have sufficient permission to perform this
operation on this object. see the folder contact or your system administrator.

CAUSE:
Corrupted Public Folder

RESOLUTION:
Create a New Public Folder and move Sub-folders into it.

ASKER CERTIFIED SOLUTION
Avatar of Sembee
Sembee
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial