Solved

forwarding in outlook fails

Posted on 2006-07-22
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Last Modified: 2010-04-08
I placed this question recently and the problem appeared to have been solved.
However I am now having the same trouble again.

Previous question at http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21920615.html
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If I forward an email from outlook it fails within a few seconds. The message is
The following recipient(s) could not be reached:

      'xxxx@hotmail.com' on 22/07/2006 08:33
            551 Bad Recipient

If I create a new email using the same email address the the message is sent OK.
Can anyone please advise.
Thanks John
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Question by:johnhardy
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Expert Comment

by:Vahik
ID: 17164479
1-disable xp firewall
2-disable popup blocker in Internet explorer
3-disable any antispam software
4-disable AV from scanning outgoing emails....
and see if anyone of these  suggesstions will halp u solve ur peoblem....

PS: dont forget the usuall suspects....DETECT and REPAIR and a NEW PROFILE if nothing else helps solving this problem
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Author Comment

by:johnhardy
ID: 17165909
Thanks Vahik
I notice that both that failed emails have a hotmail address, would this be anything to do with the problem, as far as I can tell other non hotmail addresses can be forwarded to.
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Author Comment

by:johnhardy
ID: 17174175
I disabled xp firewall and it appeared to forward the email, I will try that with the next forward I need.

The problem that raises is how to get the XP FW protection, I suppose I could keep switching it on and of but that seems a bit long winded?

Thanks

John
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Author Comment

by:johnhardy
ID: 17174632
I now have a failing of replys as well, some not all.

Once again if I turn XP firewall off the email is sent OK, any ideas please?
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Author Comment

by:johnhardy
ID: 17174860
I found this text

To remedy this, I used to put the OUTLOOK.EXE executable in the Exceptions list in \
Firewall settings. To do so, go to Control Panel -> Windows Firewall Exceptions Tab \
-> Add Program and select Outlook from the list, or if it's not in the list, just \
browse to the location of the OUTLOOK.EXE (normally in C:\Program Files\Microsoft \
Office\ folder).

Anyone any views?
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Accepted Solution

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Vahik earned 400 total points
ID: 17181680
XP firewall is no protection in a NETWORKED environment with AV and antispam protection(actually it is a nuisance and is disabled through group policy on most networks) ....if this is a home user or single user environment u still require a good personal AV and antispam....but meanwhile if u want to keep windows firewall on then add it to ur exception list........just click add program and brows to the outlook.exe in the program files....
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Author Comment

by:johnhardy
ID: 17182048
Thanks Vahik
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LVL 26

Expert Comment

by:Vahik
ID: 17182288
John glad to see you have finally solved your problem.
Take care and good luck.
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