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Windows 2003 Cant Back-Up to External Hard Drive

Posted on 2006-07-22
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Last Modified: 2009-01-23
I have installed Windows 2003 server and I want to do a back-up to an external hard drive (maxtor one touch III).  I have installed the maxtor software and I tried to run the back-up.  The back-up didn't run and I got the following message: "could not create directory on destination or access denied".  WHen I go to my computer and browse I dont see the external (maxtor) drive listed.  I have little to no experience with windows servers.  Got any suggestions?

Thanks
Kim
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Question by:KimberleyY
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Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17164762
It's because the Dantz One-Touch software is not designed to work with Servers.  You need to use either the built-in Windows NTBackup or a third party backup program that is specifically designed for Windows Server 2003.

If you want a good overview of Server 2003 and what makes it different than an XP Computer, take a look at:
http://www.aspfree.com/index2.php?option=content&task=view&id=2225&pop=1&hide_ads=1&page=0&hide_js=1

Jeff
TechSoEasy
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Author Comment

by:KimberleyY
ID: 17165099
Thanks for the tip - I will be glad to give you the points, but can you tell me why I cant even see the drive listed in my computer?  Should I uninstall the backup software?  I really hate to have to buy another drive.  

Thanks
Kim
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Accepted Solution

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Jeffrey Kane - TechSoEasy earned 250 total points
ID: 17169317
No, you shouldn't install the backup software, that's the Dantz software I mentioned above that doesn't work with servers!

The reason that it isn't recognized is probably due to the fact that it needs to be initialized on your server in the Computer Management Console > Storage >  Disk Management. You can both initialize it and format it in this console.

Jeff
TechSoEasy
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Author Comment

by:KimberleyY
ID: 17169512

I didnt ask if I SHOULD install I asked you if I should UN INSTALL - which I did.  Have mapped the drive from the Computer Management Console.  

Thanks!
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Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17170637
Sorry... I misread, and you did right.  :-)

jeff
TechSoEasy
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