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Exchange 2003 Server Crashed

Posted on 2006-07-22
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Last Modified: 2010-03-06
I have an exchange 2003 Server and it crashed.
When it restarted, exchange is not starting up, however I can locate the files and the information store at a file system level. Is there a way I can extract all the mailbox maybe to a pst file, from the information store?


TTFN
Christian

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Question by:Christian_Agard
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15 Comments
 
LVL 17

Expert Comment

by:Microtech
ID: 17161419
What error messages are in the application log? what happens when you go to exchange system manager and go to the store and try to mount it?
Do you have a recent backup?
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LVL 1

Author Comment

by:Christian_Agard
ID: 17161455
I have a backup as of Last night.
But there was a reasonable amount of emails that came in today, that went into the store before the machine crashed.

The exchange server is not recognizing the active directory info on the machine.
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LVL 17

Expert Comment

by:Microtech
ID: 17161464
what do you mean by "The exchange server is not recognizing the active directory info on the machine"?

have you tried to go into exchange system manager and mount the store? What errors did you get?
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LVL 1

Author Comment

by:Christian_Agard
ID: 17161475
When I open ESM the following error message is displayed

The Server is not operational
Facility : Win32
ID no : 8007203a
Exchange System manager.

0
 
LVL 17

Expert Comment

by:Microtech
ID: 17161481

"The server is not operational" error message when you try to open Exchange System Manager
http://support.microsoft.com/Default.aspx?kbid=325322

0
 
LVL 17

Expert Comment

by:Microtech
ID: 17161490
how have you set up the DNS server? Your internal DNS server should point to itself and the forwarders should point to your ISPs DNS servers.
0
 
LVL 1

Author Comment

by:Christian_Agard
ID: 17161499
Yeah, DNS was setup ok, I'll check the link you sent
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LVL 17

Accepted Solution

by:
Microtech earned 2000 total points
ID: 17161523
Is anything stopping that server from contacting the Domain controller or global catalogue server?
0
 
LVL 1

Author Comment

by:Christian_Agard
ID: 17161556
Well in this case the domain controller is the same server.
Users also now cannot logon to the domain, it is saying that the domain controller is not available.
0
 
LVL 1

Author Comment

by:Christian_Agard
ID: 17161557
But DNS was setup correctly on it
0
 
LVL 17

Expert Comment

by:Microtech
ID: 17161599
What else is in your event logs? There have to be event ids, errors etc
Run dsdiag on the server and look up the errors it finds.
0
 
LVL 1

Author Comment

by:Christian_Agard
ID: 17161603
Great News I got the exchange2003 services  to start up..
My only problem now is that the domain controller is not providing services for users to logon, and as a result the cannot connect to exchange

So basically my new problem is to get the domain controller up and running.

You have been very helpful...Thanks a mil...
0
 
LVL 17

Expert Comment

by:Microtech
ID: 17161611
without the domain controller there is no exchange server for the users.  I am off to bed, its late here in the uk. will check back tomorrow (today).
0
 
LVL 1

Author Comment

by:Christian_Agard
ID: 17161626
Thanks!!!
0
 
LVL 1

Author Comment

by:Christian_Agard
ID: 17162705
It's f ixed.
They Network Card turned out to be faulty
0

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