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Jonathan Gagliardi

asked on

VPN from Laptop using XP to Server using Windows 2000

I just setup a VPN connection to my servers. I have it set to use the DHCP server, but when it setup the ip address it used 192.168.0.31 and then used the same for the default gateway. If I'm thinking correctly, wouldn't it want to be 192.168.0.1 so I could get out on the internet. When I'm connected to the VPN I can't access webpages or messenger doesn't work. I would like it not to use my servers to access the webpages and such but I don't think that can be accomplished but I would still like to be able to access the internet though. The main reason for the VPN connection is so outlook can access the exchange server which is blocked by cox and comcast connections using port 138. So when I use the VPN connection outlook can then access the exchange server. The only problem is that I can't access the internet and other internet ports because it can't find it's way out. Any suggestion as I'm new to the VPN setup and just did it on my own without any help or manuals. I have made it work for the most part and can access the exchange server. Let me know your thoughts.

Hi Zantis,

You can access the internet while you are on the VPN, here is what you have to do:
1. Untick the check box for "Use default gateway on remote network" (Go to properties of vpn connection --> Networking --> Properties of TCP/IP --> Advanced)
2. Connect with VPN
3. In command prompt type "route -p add xxx.xxx.xxx.xxx mask 255.255.255.0 yyy.yyy.yyy.yyy" (x is the subnet of the exchange server for example 192.168.1.0 and y is the ip address of the vpn connection for example 192.168.0.4)

The subnet of your remote computer must be different than subnet of exchange server.
You have to be carfull with security in this situation because exchange network will be open to internet from your end.

Cheers!

Jonathan Gagliardi

ASKER

Ok, I've done that but the subnet mask should be 255.255.255.0 and for some reason when I check the "ipconfig" it shows as 255.255.255.255. I get an error when trying to add your command prompt line...

route -p add 192.168.0.0 mask 255.255.255.0 192.168.0.1

it gets this error...

The route addition failed: Either the interface index is wrong or the gateway does not lie on the same network as the interface. Check the IP Address Table for the machine.

Jonathan Gagliardi

ASKER

when the checkmark is in the "use default gateway on remote network" is checked. My settings are

192.168.0.41
255.255.255.255
192.168.0.41 default gateway

For the network that it is going to be connected to, the servers are all using 255.255.255.0 in that network
and the exchange server is 192.168.0.22

No the subnet mask should be 255.255.255.255 and that's correct for you.
What is your vpn ip?
write down your vpn ip and your exchange ip and I'll write you the correct command line.

Your vpn subnet must change to something other than 192.168.0.0 (change it to 192.168.1.0).

I'll explain it further:
1. Your exchange server subnet is: 192.168.0.0
2. Therfor your vpn subnet should be anthing other than 192.168.0.0
3. And your remote subnet should be something other than both point 1 and 2.

Jonathan Gagliardi

ASKER

my VPN ip I do believe is the PPP adapter Ip correct on my laptop
which is

192.168.0.41

the exchange ip address is 192.168.0.22

try: route -p add 192.168.0.0 mask 255.255.255.0 192.168.0.41

Jonathan Gagliardi

ASKER

Kinda confused why it needs to be on a different subnet, I would think that it would want to be on the same.... the ip address of the wireless card on the network here in California is

192.168.1.174
255.255.255.0
192.168.1.1

So I take it that your saying the IP Address on the VPN connection on the laptop needs to be 192.168.1.2 instead of 192.168.0.41. It is getting the 192.168.0.41 from the router on the internal connection router and not from a server.

Jonathan Gagliardi

ASKER

Ok, that command didn't return any errors but connection to the exchange server doesn't seem to work

Can you ping the exchange server?

Jonathan Gagliardi

ASKER

No

Can you please excute "route print" in command prompt and paste the result here.

Jonathan Gagliardi

ASKER

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 12 f0 81 ab 10 ...... Intel(R) PRO/Wireless 2915ABG Network Connectio
- Packet Scheduler Miniport
0x1e0004 ...00 53 45 00 00 00 ...... WAN (PPP/SLIP) Interface
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.41 192.168.0.41 1
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.174 26
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.0.0 255.255.255.0 192.168.0.41 192.168.0.41 1
192.168.0.41 255.255.255.255 127.0.0.1 127.0.0.1 50
192.168.0.255 255.255.255.255 192.168.0.41 192.168.0.41 50
192.168.1.0 255.255.255.0 192.168.1.174 192.168.1.174 25
192.168.1.174 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.1.255 255.255.255.255 192.168.1.174 192.168.1.174 25
216.160.67.116 255.255.255.255 192.168.1.1 192.168.1.174 25
224.0.0.0 240.0.0.0 192.168.1.174 192.168.1.174 25
224.0.0.0 240.0.0.0 192.168.0.41 192.168.0.41 1
255.255.255.255 255.255.255.255 192.168.0.41 192.168.0.41 1
255.255.255.255 255.255.255.255 192.168.1.174 192.168.1.174 1
Default Gateway: 192.168.0.41
===========================================================================
Persistent Routes:
Network Address Netmask Gateway Address Metric
192.168.0.0 255.255.255.0 192.168.0.41 1

Jonathan Gagliardi

ASKER

Windows IP Configuration

Host Name . . . . . . . . . . . . : xpsteton
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2915ABG Networ
k Connection
Physical Address. . . . . . . . . : 00-12-F0-81-AB-10
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.174
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Saturday, July 22, 2006 11:35:01 PM
Lease Expires . . . . . . . . . . : Sunday, July 23, 2006 11:35:01 PM

PPP adapter ZantisWorks:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.41
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 192.168.0.41
DNS Servers . . . . . . . . . . . : 192.168.0.5
192.168.0.20

The routing table is mixed up because you performed few vpn connection with and without the checkbox. You can either restart the computer and start fresh or apply this command now:

route delete 192.168.0.0
route -p add 192.168.0.0 mask 255.255.255.0 192.168.0.41

We need to get rid of this line:
192.168.0.255 255.255.255.255 192.168.0.41 192.168.0.41 50

Did you try to ping the exchange by name or ip address?

Jonathan Gagliardi

ASKER

ok, this is the latest with that done... but still no exchange server

Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 12 f0 81 ab 10 ...... Intel(R) PRO/Wireless 2915ABG Network Connection
- Packet Scheduler Miniport
0x240004 ...00 53 45 00 00 00 ...... WAN (PPP/SLIP) Interface
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.174 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.0.0 255.255.255.0 192.168.0.41 192.168.0.41 1
192.168.0.41 255.255.255.255 127.0.0.1 127.0.0.1 50
192.168.0.255 255.255.255.255 192.168.0.41 192.168.0.41 50
192.168.1.0 255.255.255.0 192.168.1.174 192.168.1.174 25
192.168.1.174 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.1.255 255.255.255.255 192.168.1.174 192.168.1.174 25
216.160.67.116 255.255.255.255 192.168.1.1 192.168.1.174 25
224.0.0.0 240.0.0.0 192.168.0.41 192.168.0.41 50
224.0.0.0 240.0.0.0 192.168.1.174 192.168.1.174 25
255.255.255.255 255.255.255.255 192.168.0.41 192.168.0.41 1
255.255.255.255 255.255.255.255 192.168.1.174 192.168.1.174 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
Network Address Netmask Gateway Address Metric
192.168.0.0 255.255.255.0 192.168.0.41 1

and ipconfig /all is....

Windows IP Configuration

Host Name . . . . . . . . . . . . : xpsteton
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2915ABG Networ
k Connection
Physical Address. . . . . . . . . : 00-12-F0-81-AB-10
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.174
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Saturday, July 22, 2006 11:35:01 PM
Lease Expires . . . . . . . . . . : Sunday, July 23, 2006 11:35:01 PM

PPP adapter ZantisWorks:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.41
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.0.5
192.168.0.20

Jonathan Gagliardi

ASKER

looks like that line is still there I'm going to reboot

Jonathan Gagliardi

ASKER

I rebooted and checked the route print before and after I added your command prompt entry, still no exchange

Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 12 f0 81 ab 10 ...... Intel(R) PRO/Wireless 2915ABG Network Connection
- Packet Scheduler Miniport
0x20004 ...00 53 45 00 00 00 ...... WAN (PPP/SLIP) Interface
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.174 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.0.0 255.255.255.0 192.168.0.41 192.168.0.41 1
192.168.0.41 255.255.255.255 127.0.0.1 127.0.0.1 50
192.168.0.255 255.255.255.255 192.168.0.41 192.168.0.41 50
192.168.1.0 255.255.255.0 192.168.1.174 192.168.1.174 25
192.168.1.174 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.1.255 255.255.255.255 192.168.1.174 192.168.1.174 25
216.160.67.116 255.255.255.255 192.168.1.1 192.168.1.174 25
224.0.0.0 240.0.0.0 192.168.0.41 192.168.0.41 50
224.0.0.0 240.0.0.0 192.168.1.174 192.168.1.174 25
255.255.255.255 255.255.255.255 192.168.0.41 192.168.0.41 1
255.255.255.255 255.255.255.255 192.168.1.174 192.168.1.174 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
Network Address Netmask Gateway Address Metric
192.168.0.0 255.255.255.0 192.168.0.41 1

C:\Documents and Settings\Jonathan Gagliardi>route -p add 192.168.0.0 mask 255.2
55.255.0 192.168.0.41

C:\Documents and Settings\Jonathan Gagliardi>ping 192.168.0.22

Pinging 192.168.0.22 with 32 bytes of data:

Request timed out.

Ping statistics for 192.168.0.22:
Packets: Sent = 1, Received = 0, Lost = 1 (100% loss),
Control-C
^C
C:\Documents and Settings\Jonathan Gagliardi>route print
===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 12 f0 81 ab 10 ...... Intel(R) PRO/Wireless 2915ABG Network Connection
- Packet Scheduler Miniport
0x20004 ...00 53 45 00 00 00 ...... WAN (PPP/SLIP) Interface
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.174 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.0.0 255.255.255.0 192.168.0.41 192.168.0.41 1
192.168.0.41 255.255.255.255 127.0.0.1 127.0.0.1 50
192.168.0.255 255.255.255.255 192.168.0.41 192.168.0.41 50
192.168.1.0 255.255.255.0 192.168.1.174 192.168.1.174 25
192.168.1.174 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.1.255 255.255.255.255 192.168.1.174 192.168.1.174 25
216.160.67.116 255.255.255.255 192.168.1.1 192.168.1.174 25
224.0.0.0 240.0.0.0 192.168.0.41 192.168.0.41 50
224.0.0.0 240.0.0.0 192.168.1.174 192.168.1.174 25
255.255.255.255 255.255.255.255 192.168.0.41 192.168.0.41 1
255.255.255.255 255.255.255.255 192.168.1.174 192.168.1.174 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
Network Address Netmask Gateway Address Metric
192.168.0.0 255.255.255.0 192.168.0.41 1

Can you ping the exchange if you vpn with the checkbox ticked? Paste the route print with checkbox ticked.

Jonathan Gagliardi

ASKER

here is the info.... Should I not be using the DHCP from the router and use a DHCP server service on one of the servers or DHCP in "routing and remote access"

Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 12 f0 81 ab 10 ...... Intel(R) PRO/Wireless 2915ABG Network Connection
- Packet Scheduler Miniport
0xa0004 ...00 53 45 00 00 00 ...... WAN (PPP/SLIP) Interface
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.41 192.168.0.41 1
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.174 26
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.0.0 255.255.255.0 192.168.0.41 192.168.0.41 1
192.168.0.41 255.255.255.255 127.0.0.1 127.0.0.1 50
192.168.0.255 255.255.255.255 192.168.0.41 192.168.0.41 50
192.168.1.0 255.255.255.0 192.168.1.174 192.168.1.174 25
192.168.1.174 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.1.255 255.255.255.255 192.168.1.174 192.168.1.174 25
216.160.67.116 255.255.255.255 192.168.1.1 192.168.1.174 25
224.0.0.0 240.0.0.0 192.168.1.174 192.168.1.174 25
224.0.0.0 240.0.0.0 192.168.0.41 192.168.0.41 1
255.255.255.255 255.255.255.255 192.168.0.41 192.168.0.41 1
255.255.255.255 255.255.255.255 192.168.1.174 192.168.1.174 1
Default Gateway: 192.168.0.41
===========================================================================
Persistent Routes:
Network Address Netmask Gateway Address Metric
192.168.0.0 255.255.255.0 192.168.0.41 1

C:\Documents and Settings\Jonathan Gagliardi>ping 192.168.0.22

Pinging 192.168.0.22 with 32 bytes of data:

Request timed out.

Ping statistics for 192.168.0.22:
Packets: Sent = 1, Received = 0, Lost = 1 (100% loss),
Control-C
^C
C:\Documents and Settings\Jonathan Gagliardi>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : xpsteton
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2915ABG Networ
k Connection
Physical Address. . . . . . . . . : 00-12-F0-81-AB-10
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.174
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Sunday, July 23, 2006 1:08:38 AM
Lease Expires . . . . . . . . . . : Monday, July 24, 2006 1:08:38 AM

PPP adapter ZantisWorks:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.41
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 192.168.0.41
DNS Servers . . . . . . . . . . . : 192.168.0.5
192.168.0.20

Jonathan Gagliardi

ASKER

BTW, still no ping to the exchange server and the checkmark is still checked now.

Use the DHCP in "routing and remote access" and don't assign it manually. Can you confirm the exchange server is running?

Jonathan Gagliardi

ASKER

Ok, I added a "static address pool" of 192.168.0.50 to 192.168.0.51 to the IP tab of the properties of the routing and remote access for that server. and then removed the DHCP Relay Agent Ip address that I lilsted to point to the router.

Jonathan Gagliardi

ASKER

C:\Documents and Settings\Jonathan Gagliardi>route -p add 192.168.0.0 mask 255.2
55.255.0 192.168.0.51

C:\Documents and Settings\Jonathan Gagliardi>ping 192.168.0.22

Pinging 192.168.0.22 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.0.22:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Jonathan Gagliardi>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : xpsteton
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2915ABG Networ
k Connection
Physical Address. . . . . . . . . : 00-12-F0-81-AB-10
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Sunday, July 23, 2006 1:47:55 AM
Lease Expires . . . . . . . . . . : Monday, July 24, 2006 1:47:55 AM

PPP adapter ZantisWorks:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.51
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.0.5
192.168.0.20

C:\Documents and Settings\Jonathan Gagliardi>ping 192.168.0.22

Pinging 192.168.0.22 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.0.22:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Jonathan Gagliardi>route print
===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 12 f0 81 ab 10 ...... Intel(R) PRO/Wireless 2915ABG Network Connection
- Packet Scheduler Miniport
0x40004 ...00 53 45 00 00 00 ...... WAN (PPP/SLIP) Interface
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.3 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.0.0 255.255.255.0 192.168.0.51 192.168.0.51 1
192.168.0.51 255.255.255.255 127.0.0.1 127.0.0.1 50
192.168.0.255 255.255.255.255 192.168.0.51 192.168.0.51 50
192.168.1.0 255.255.255.0 192.168.1.3 192.168.1.3 25
192.168.1.3 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.1.255 255.255.255.255 192.168.1.3 192.168.1.3 25
216.160.67.116 255.255.255.255 192.168.1.1 192.168.1.3 25
224.0.0.0 240.0.0.0 192.168.0.51 192.168.0.51 50
224.0.0.0 240.0.0.0 192.168.1.3 192.168.1.3 25
255.255.255.255 255.255.255.255 192.168.0.51 192.168.0.51 1
255.255.255.255 255.255.255.255 192.168.1.3 192.168.1.3 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
Network Address Netmask Gateway Address Metric
192.168.0.0 255.255.255.0 192.168.0.41 1
192.168.0.0 255.255.255.0 192.168.0.51 1

C:\Documents and Settings\Jonathan Gagliardi>

Jonathan Gagliardi

ASKER

I rebooted and connected to the VPN and issued the command with the checkmark unchecked and no go. Something though is different as I'm currently connected to the VPN connection and I'm still signed into MSN Messenger and can post this without disconnecting from the VPN connection

Jonathan Gagliardi

ASKER

so I tested something.... I put the checkmark back in and then I was unable to connect to msn messegner or view a webpage but then I took the checkmark back out and then I was able to connect to msn messenger and check this website. I was unable to ping the default gateway at the servers of 192.168.0.1 but could ping the router here with the laptop at 192.168.1.1.

Thats right, the checkbox determins the internet conectivity (tick it = no internet. untick it = internet). So we are trying to untick it and then establish a connection to the vpn via the command line.

Tell me, if you tick the checkbox, can you ping the exchange? We need to confirm that exchange replies to our pings.

Jonathan Gagliardi

ASKER

No Can't ping the exchange, and it is on. I can verify that by getting to it by teminal servies

Jonathan Gagliardi

ASKER

When I'm connected to the VPN, I can't ping any of the servers inside the network

Jonathan Gagliardi

ASKER

Ok, I went back to an old server that I ended up rebooting and now I can get onto the network and I can both ping the servers with both the checkmark unticked or ticked. but outlook isn't resolving the "ex-srv2.zantis.zantisworks.com" name.

As mentioned the configuration
192.168.0.xyz
255.255.255.255
192.168.0.xyz default gateway
is correct.
Again as suggested if you wish to connect to both the Internet and the VPN, uncheck "use default gateway on remote network" .
You should not need to add any route commands, the default routing table will look after that. Also adding route command is a problem as you may not be assigned the same DHCP address next time.
As for trying to connect to the mail server, it is likely trying to resolve the server name xxx.com externally. You may need to add a host record to your internal DNS server to resolve the name locally. As a test set Outlook to connect to the local/LAN IP of the mail serve, rather than the DNS name.

Jonathan Gagliardi

ASKER

Ok, I don't know if this is going to make it simplier to fix but I reinstalled Windows as Windows XP Pro so I could add the laptop to the domain. Now after connecting to the VPN connection to the domain I get the following.... and for my understanding is it using the DNS servers on my network or my router here in California?

Note: This information is intended for a network administrator. If you are not your network's administrator, notify the administrator that you received this information, which has been recorded in the file C:\WINDOWS\debug\dcdiag.txt.

The domain name ZANTIS might be a NetBIOS domain name. If this is the case, verify that the domain name is properly registered with WINS.

If you are certain that the name is not a NetBIOS domain name, then the following information can help you troubleshoot your DNS configuration.

The following error occurred when DNS was queried for the service location (SRV) resource record used to locate a domain controller for domain ZANTIS:

The error was: "DNS name does not exist."
(error code 0x0000232B RCODE_NAME_ERROR)

The query was for the SRV record for _ldap._tcp.dc._msdcs.ZANTIS

Common causes of this error include the following:

- The DNS SRV record is not registered in DNS.

- One or more of the following zones do not include delegation to its child zone:

ZANTIS
. (the root zone)

Jonathan Gagliardi

ASKER

I did a nslookup and this is what I got....

C:\Documents and Settings\Jonathan Gagliardi>nslookup
*** Can't find server name for address 192.168.1.1: Non-existent domain
DNS request timed out.
timeout was 2 seconds.
*** Can't find server name for address 192.168.0.20: Timed out
DNS request timed out.
timeout was 2 seconds.
*** Can't find server name for address 192.168.0.25: Timed out
*** Default servers are not available
Default Server: UnKnown
Address: 192.168.1.1

Jonathan Gagliardi

ASKER

ANd yes I can ping both 192.168.0.20 and 192.168.0.25 which are both the domain servers

Thats good, you are nearly there. All you have to do:

Open the file "hosts" in folder "C:\WINDOWS\system32\drivers\etc" and the following line:

192.168.0.22 ex-srv2.zantis.zantisworks.com

Jonathan Gagliardi

ASKER

Well I have done this and when connected to the VPN and ping by DNS name it does ping the IP address. I then tried to go into my new installation of outlook on my PC and it doesn't seem to find it even though it can ping the server by DNS name. I would like to add it to the domain to see if that helps things but it doesn't do that either. I get the error that I posted above.. Any ideas on this?

Jonathan Gagliardi

ASKER

I also would think that I would be able to do a \\192.168.0.22\c$ and connect to the share.... am I not correct?

You don't have to add it to the domain. And if you want to add it anyway, you have to add it when it's connected physically to the exchange network not via vpn.

Is Outlook setup correctly to connect with exchange? In the email accounts you should have ex-srv2.zantis.zantisworks.com in the Microsoft Exchange Server field.

yes \\192.168.0.22\c$ should work.

Jonathan Gagliardi

ASKER

yes, I do have it correct in the field. and I also tried the c$ and that doesn't work either but I can ping it. I'm kinda stumped on that because I would think it should work.

Do you have any firewall on the server?
If you plug the laptop physically to the network, can you connect to exchange?

Jonathan Gagliardi

ASKER

I'm in California and the servers are in Washington, I'm going back Monday but just trying to figure out why down here. It should work. The firewall is set to let through the ip address for this laptop

Try disabling the firewall as a test, and check if you can connect.

Jonathan Gagliardi

ASKER

Ok, I did that and it was a no go..

I couldn't add the mail settings and I also couldn't connect to c$ also but I could ping the server both by ip address and dns name.

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Have you tried substituting the exchange server name with the IP in the Outlook client, just as a test?

Jonathan Gagliardi

ASKER

Ok, I had created a VPN on a different server and can access the exchange now. So I need to go between the two "remote access" installations and see what might be different that is causing the other one to fail. I will get back to you with the differences and maybe some screen shots, so you can see them. I will be headed home tomorrow and the next day back to Washington. So it will be quiet from me for a few days but I will get back to you on this so we can all find out the cause of this mysterious problem.

It looks like the question asker has resolved the issue by following my instructions.

Keith Alabaster

Maybe, I am 50-50 based on the last part of his last post. Lets see if we get a response and I'll take it from there.

Cheers
Keith

Jonathan Gagliardi

ASKER

I still need to get riadmelb the differences between the two servers, one works and one doesn't. Before I forget about this I'm going to check both servers and see if there is any difference between the two and come back with that info. I have noticed that at home I can get on the VPN and can get out through the default gateway of the connected network but I have went to my sisters and a few clients and tried to connect and will connect to the network but won't be able to get out or check websites / connect messenger thru the default gateway but then when I get back home I'm a o k. Well I'll go see if any settings are different and report back.

Jonathan Gagliardi

ASKER

Well on the IP tab on the properties of the server the static address pool had a little bit of a difference. I only wanted 1 computer to be able to get on and just use one IP address. The one I'm able to connect to says the following

From 192.168.0.50
To 192.168.0.51
Number 2
IP Address 192.168.0.50
Mark 255.255.255.254

not able to connect computer
From 192.168.0.45
To 192.168.0.46
Number 2
IP Address 192.168.0.44
Mask 255.255.255.252

I'm not sure if this could be the issue. The top one IP address is in the from to range and the bottom one isn't for some reason, Could this be the reason?

Are you executing the command I gave you earlier?

route -p add 192.168.0.0 mask 255.255.255.0 192.168.0.50
or
route -p add 192.168.0.0 mask 255.255.255.0 192.168.0.44

Jonathan Gagliardi

ASKER

Would I need to use this command everytime I log on? I only used it once. I noticed when I'm at home on my comcast I seem to be fine, but when I was over at my sisters or other connecction and try to connect I can't seem to get out

If you restart the computer, you would need to execute it again.

>>"If you restart the computer, you would need to execute it again."
Actually the ' -p ' option makes the route persistent upon reboot.
In the event you want to remove it you will have to enter
route delete 192.168.0.0

Thats correct, I missed that, thanks for correction.

No problem, just "lurking" in the background here :-)

Jonathan Gagliardi

ASKER

Is there any reason that when I'm at home I connect to the VPN and I can still signin to MSN Messenger and search the web just fine, I am using the VPN connection to get out to the web. but when I over at a clients place of business or as it seems anywhere else, I connect and I can get on my server. Like for instance, I'm over at a friends house using her cable connection, I connected once to the VPN by just dialing in. Then I disconnected and then reconnected and can't seem to get on the email server. I didn't reboot or anything else and now I can't get on. I'm even able to ping the email server.

Is the email server still 192.168.0.22?

If it is, then do the following at your friend's:

Open the file "hosts" in folder "C:\WINDOWS\system32\drivers\etc" and the following line:

192.168.0.22 ex-srv2.zantis.zantisworks.comvv

Jonathan Gagliardi

ASKER

I'm on my laptop still that already has that 192.168.0.22 ex-srv2.zantis.zantisworks.com in the host file, I'm just using their connection.

Ok then make sure your friends internet connection subnet is diferent than your vpn subnet.

Jonathan Gagliardi

ASKER

Ok right now my home subnet is 255.255.255.0 and my subnet vpn connection is 255.255.255.255

I also connected to my server network and my server that does the VPN said the subnet was 255.255.255.0 for the network and 255.255.255.255 for the PPP adapter RAS Server (Dial in) Interface.

I have connected to my servers before on my home connection but now they aren't connecting and I haven't changed anything

255.255.255.255
This is a subnet mask; I was talking about the actual subnet (ip range): 192.168.0.xxx

Jonathan Gagliardi

ASKER

Well my ip address on my home is 192.168.123.102 and my ip address connected to the VPN is 192.168.0.51 and my servers are 192.168.0.22 and other 192.168.0.xxx

Jonathan Gagliardi

ASKER

I take it the silence means no idea? LOL.

Well, I recommend splitting the problems you've got to different expert-questions. The original question has been resolved by applying the dos command. I think you have two more different problems now: connecting from a friend place, and exchange server playing up.