Windows XP SP2 / HP Printer Problem (Win32 error code returned by the print processor: 63 (0x3f))
Posted on 2006-07-23
This is a Dell Dimension 2100 computer with a USB local printer attached, HP PSC 950. On occasion the user's print job does not print. The user says that the printer's screen says "warming up". In the event viewer I'm finding the following corresponding error:
The Document <Document Name> owned by <User> failed to print. Win32 error code returned by the print processor: 63 (0x3f)
This behavoir has been going on for a long time but the user reports that it "seems to be worse". The computer now has SP2 installed and the printer has been uninstalled and reinstalled using the most recent drivers. This computer is not used on a network and is not connected to the internet. I do have some of the network services disabled, but this behavior was exhibited before I disabled those, and has not gotten worse since I disabled them.
Other than buying a new printer, how could one further troubleshoot this issue?