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veritas catalog Backup Fail status error 11 (system call Fail)

Posted on 2006-07-23
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Last Modified: 2008-01-09
Hi,
After i perform backup and i will continue automatic catalog backup, the drive was down on master server side(window 2003 server). , I also check the sync file is ok ..read only and not corrupt.  It was two drive IBM-ULTIRIUM TD-20 and 21.


/21/2006 9:20:42 AM - mounting 0015L2
7/21/2006 9:20:42 AM - started process bptm (3688)
7/21/2006 9:20:42 AM - started process bptm (3688)
7/21/2006 9:20:42 AM - mounting 0015L2
7/21/2006 9:30:42 AM - Error bpbackupdb(pid=3416) Attempting to kill rogue process
7/21/2006 9:30:42 AM - Error bpbackupdb(pid=3416) load of media id 0015L2 failed, system call failed
7/21/2006 9:30:42 AM - end Catalog Backup; elapsed time: 00:10:00
system call failed(11)
7/21/2006 9:30:42 AM - Error bpbackupdb(pid=3416) NB database backup to media id 0015L2 FAILED

when load of media 0015L2 is failed at drive IBM-ULTIRIUM TD-20 Is display down. After I perform it manual backup and it was fine.

Also, Is my drive problem .... and also i perform clean the drive.

Any opinion
Regards
Support guy...




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Question by:pgsystech
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Expert Comment

by:Handy Holder
ID: 17166734
Don't think there's a problem with your hardware, looks like the rogue process had control of the library. Stop and start the services should fix it.
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Author Comment

by:pgsystech
ID: 17172721
what is mean of rogue process had control of the library.....what services i should stop and start ...the veritas or The Adic Tape library .............

rgrds
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Accepted Solution

by:
Handy Holder earned 750 total points
ID: 17175795
The veritas services. Plus disable the Windows removable storage service.
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Author Comment

by:pgsystech
ID: 17180900
If i configure the catalog backup as first choice (media 1-as removeable media(Tape) , media 2-as (DISK) . If my catalog backup Fail on Tape, can the catalog backup  automatically switch into Disk.

Regards
Support
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