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English Window XP can not display traditional Chinese Character in email titiles normally.

Posted on 2006-07-23
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Last Modified: 2010-05-18
Currently, I'm using Window XP (English version).  Yet, some of my friends or business partners from Taiwan send me a lot of emails.  I'm using Outlook Express version 6.  BUT, when their mail reach my PC, the email title turns into some odd characters.  YET, the email body content can display traditional Chinese characters quite normally.

What I should do in oder to rectify the situation mentioned above ?

Can anyone help ?

Cheers
StanleyLMW
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Question by:StanleyLMW
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Expert Comment

by:war1
ID: 17165254
Greetings, StanleyLMW !

The Subject line is not being decoded properly. Follow the directions here to view in Chinese
http://newton.uor.edu/Departments&Programs/AsianStudiesDept/Language/chinese_email-summary.html#receive

You may need to download the Japanese language pack to decode Chinese.

Best wishes!
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Author Comment

by:StanleyLMW
ID: 17165606
I have just try it.  I have already change the encoding to Japan (auto select disabled) but the title is still in odd characters even I have reboot my PC....

Regards
StanleyLMW
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war1 earned 500 total points
ID: 17168877
StanleyLMW,

There are other suggestions in the link besides adding Japanese language pack.  Please try them.

If no joy, OE is not decoding the Subject line correctly but is decoding Body correctly.  OE is limited.  Not sure what else to do.
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Author Comment

by:StanleyLMW
ID: 17174343
Hi War1,

After I have installed the Jaqpanese language pack, I will tell you whether it is successful or not.

Cheers
StanleyLMW
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Expert Comment

by:war1
ID: 17193812
StanleyLMW, any update?
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Author Comment

by:StanleyLMW
ID: 17197703
What I can say .... after installed the Japanese language pack, some more Chinese titles do really display normally but not all ....  Just wonder what those Taiwanese friend use ??  I'm now asking them (friends/business partners from Taiwanese/Mainland China) for more information.  Think that will close the case before next Monday if no further resolution found ... pls give me some more time ... I really would like to solve this cause my big boss ask me to fix it (big boss seldom look at the content, instead, they will look at the title first, therefore, email titles are important to them)...


Cheers
StanleyLMW
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Author Comment

by:StanleyLMW
ID: 17212536
Hi war1,

Though some are un-resolvables, but still thanks for your information ... very useful ... ^_^

Cheers
StanleyLMW
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