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Terminal Connection Problem

Posted on 2006-07-24
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Last Modified: 2010-04-18
Hi. We are have the following network hardware.

Client Computers (XP SP2) > HUB > ZOOM X4 ADSL MODEM > - INTERNET - > DLINK ADSL MODEM > SYMANTECH APPLIANCE VPN 100 FIREWALL > C.NET HUB > Wındows 2003 Term Server (Also domain controller, non exchange mail server and web server IIS6.0)

The problem is, clients are connecting to term server succesfully. But after a few minutes later, connection seems broken because the screen freezes for a while and automaticly reconnect it self. I have checked the the event viewer console and didnt see any thing which is related. So, it this a hardware problem or a software problem? Or any suggestions to solve this issue.
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Question by:gokhanoz
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10 Comments
 
LVL 48

Expert Comment

by:Jay_Jay70
ID: 17166822
personally i would be taking a guess at the fact you are still using HUBS :) i may be wrong but you are creating quite a path for your poor old remote calls to travel!
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Author Comment

by:gokhanoz
ID: 17166849
C.net is a power switch and yes the client side is a old hub. Do you think that it affects that much? Because clients can connect another terminal server seesion (which is completely different setup) perfectly. So I guess problem is on my side whether if its a software or hardware.

thanks
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LVL 48

Expert Comment

by:Jay_Jay70
ID: 17166891
ah fair call! i was just taking a long shot :)
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LVL 57

Expert Comment

by:Pete Long
ID: 17166900
Mmm I once cured this very problem WITH a symantec FW100 ! but it turned out to be the Line that was dropping the RDP packets not the hardware
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Author Comment

by:gokhanoz
ID: 17166990
Is there are any special event viewer which writes all the terminal service events on Windows Server 2003?
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LVL 5

Expert Comment

by:modathir
ID: 17167764
please run net diag command & dc diag command see if there is any problem on your networkor domain

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Author Comment

by:gokhanoz
ID: 17223663
Problem solved. The bug is in the SYMANTECH APPLIANCE VPN 100 FIREWALL 's firmware. I have updated it.
Anyway, thanks for your help.
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LVL 57

Expert Comment

by:Pete Long
ID: 17243070
NO Probs wiith the PAQ/Refund

gokhanoz what firmware version did you deploy? 18F Im guessing  - what was the problem it fixed ? as its readme suggests it only fixes a VPN problem (forgive my curiosity - I Support a LOT of symantec firewalls)
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Accepted Solution

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ee_ai_construct earned 0 total points
ID: 17259812
Closed, 500 points refunded.
ee_ai_construct
Community Support Moderator
replacement part #xm34
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