Solved

Cant Send Mail

Posted on 2006-07-24
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Last Modified: 2010-03-06
I have a problem here.

I have a mailbox setup for the Office Secretary.

It has been running for a while now and for some reason I have a problem.

The Secretary is off sick, so we have a temp in. I have created her a user account and done all the AD stuff, but havent created her an email box, because she is going to use the secretary.

I have given her full access to the mailbox, and when I logged her on she cant see the mailbox, and read all the emails.

But when I try and send one it comes back...

 '  You do not have permission to send to this recipient.  For assistance, contact your system administrator.
            MSEXCH:MSExchangeIS:/DC=local/DC=xxxxxxxxxx  '

I am at a loss with this, any help please !!!
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Question by:alanheaton
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9 Comments
 
LVL 104

Expert Comment

by:Sembee
ID: 17171995
The message means what it says - the user doesn't have permission to send as that user.
You need to check that the user has "Send As" permissions, as well as Full mailbox.

Simon.
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Author Comment

by:alanheaton
ID: 17173838
Sorry am I being stupid ere Simon, but were is the 'Send As' permission?
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LVL 104

Accepted Solution

by:
Sembee earned 500 total points
ID: 17177895
It is on the Security tab.
If you don't see the security tab, close the user properties, then in ADUC choose View, Advanced Options. Then go back in to the Properties of the user account. You should then see the Security tab. Grant Send As ONLY - nothing else.

Simon.
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LVL 2

Author Comment

by:alanheaton
ID: 17178692
Thanx, Spot On once again

Cheers Sembee
0
 
LVL 2

Author Comment

by:alanheaton
ID: 17192111
Sorry. I still cant get this to work.....

I have found the 'Security' Tab as u said.

But do I add to the new user, or the user who owns the mailbox I want to share?

If it is on the shared mailbox I am pressuming that I have to add them to the list first and then assign them 'Send As' permission.

Sorry I thought I had sorted this but come to try it today and it still wont work.
0
 
LVL 104

Expert Comment

by:Sembee
ID: 17192174
You look at the properties of the user that you want to share.
You add the user who needs to access that mailbox.
You grant that user Send As.

You are giving permissions to someone else, so the third party has to be added to the account.

Simon.
0
 
LVL 2

Author Comment

by:alanheaton
ID: 17194374
I did that, but it still didnt work.

I thought that was what we supposed to do. I knocked out everything except send as.
0
 
LVL 104

Expert Comment

by:Sembee
ID: 17196388
How long did you wait after making the change?
Exchange caches permissions and only flushes them every couple of hours or so.

Simon.
0
 
LVL 2

Author Comment

by:alanheaton
ID: 17201653
Thanx..

Thats it.. It is workin now.
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