We have a number of users in our Organisation using Outlook 2003 (cached exchange mode) who are finding that when they send mails created using *.oft files a
copy is not saved in the sent items folder.
All 1st level troubleshooting steps have been carried out, ie:
New profile, checking background files and also settings from within the local client so that a copy of sent items is stored in the sent items folder, which does work
for all emails except those that are created using *.oft files.
Hopefully someone has an idea.