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Problem in restoring INBOX in Sendmail

Hi,

We have sendmail server on RHEL4.0. and created around 100 mail accounts. Suddenly all the accounts are not getting mails in INBOX, but other folders Like drafts, sent items have the messages. The INBOX Folder is empty in all the accounts (all clients are using OLX). At server end in the path /home/DQE/accountname there is no INBOX folder but there is an mbox folder. Please can anyone help me in restoring the mails to inbox.

Thanks

Suddala

pjedmond

DO NOT TOUCH THIS FILE STRUCTURE, UNLESS YOU KNOW EXACTLY WHAT YOU ARE DOING.

From what you are saying, it sounds as if it is correct. In an mbox, *ALL* emails are stored in the one file. New emails are delivered by sendmail to the end of the mbox file. Try making a copy of one and opening it in a text editor. Check the modification dates to see if a mail is really being delivered or not. (Likewise file size changes.)

Remember that for a POP account, only the inbox exists. The other folders are created by whatever IMAP software you are running.

From your description, either Sendmail, or Postfix, or whatever process you use as an MTA is not working. For sendmail:

/etc/init.d/sendmail status

to check.

/etc/init.d/sendmail start

to start.

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banala

ASKER

/etc/init.d/sendmail status returns, sendmail (pid 20925 20917) is running...
i am running squirril mail as my webclient, that is fine - added to the complexity entire user info is from active directory on windows 2003

pjedmond

You also need to identify what IMAP server you are using, and check whather that is running correctly as well. This will probably be courier Cyrus UW IMAP or Dovecot.

As sendmail is running, you should get some good useful information in the /var.log/maillog folder (or similar).

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ASKER CERTIFIED SOLUTION

pjedmond

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