ttist25
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Deciphering Email Error
Can anyone shed light on how to decipher the following error message?
I received this error message after composing and sending a new email:
Reporting-MTA: dns; eastrmmtao05.cox.net
Arrival-Date: Mon, 24 Jul 2006 11:52:41 -0400
Received-From-MTA: dns; mypc (xx.xxx.xx.xx)
Final-Recipient: RFC822; <user@destination.com>
Action: failed
Status: 5.1.8
Remote-MTA: dns; mail1.visi.net (206.246.194.29)
Diagnostic-Code: smtp; 573 me@myemail.org unknown user account
I've changed identifying information for privacy. "mypc" is my computer name and "xx.xxx.xx.xx" is my (outside) IP address.
The "user@destination.com" is the email I am trying to send to and "me@myemail.org" is the account I am having trouble sending from.
This issue seems to be domain wide on both sides (all users at myemail.org are unable to send to all users at destination.com).
I'm not having trouble sending to other domains and am able to receive email from other domains.
Also, myemail.org is not hosted with "visi.net". Could this be a DNS configuration issue at destination.org?
TIA
I received this error message after composing and sending a new email:
Reporting-MTA: dns; eastrmmtao05.cox.net
Arrival-Date: Mon, 24 Jul 2006 11:52:41 -0400
Received-From-MTA: dns; mypc (xx.xxx.xx.xx)
Final-Recipient: RFC822; <user@destination.com>
Action: failed
Status: 5.1.8
Remote-MTA: dns; mail1.visi.net (206.246.194.29)
Diagnostic-Code: smtp; 573 me@myemail.org unknown user account
I've changed identifying information for privacy. "mypc" is my computer name and "xx.xxx.xx.xx" is my (outside) IP address.
The "user@destination.com" is the email I am trying to send to and "me@myemail.org" is the account I am having trouble sending from.
This issue seems to be domain wide on both sides (all users at myemail.org are unable to send to all users at destination.com).
I'm not having trouble sending to other domains and am able to receive email from other domains.
Also, myemail.org is not hosted with "visi.net". Could this be a DNS configuration issue at destination.org?
TIA
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Could this be caused by not having a reverse DNS record at myemail.org?
ASKER
That's the troubling part. The user is a valid user and is able to send and receive email to/from other domains.
The intersting part is the Reporting MTA of visi.net is not where the email is hosted.
Knowing this - I'm thinking theres an erroneous DNS record at destination.org
Would you agree?