monsieurx
asked on
There was an error found when printing the document "test page" to IP_10.10.10.3. Do you want to retry or cancel the job
Detail:
Printer ---> HP Laserjet 5SI NX
Printer server--> Windows 2000 server
Problem:
Problem started this morning.we i git in the office an all bunch of paper was printed. someone start a job before the week end probably. Now soon as someone print something or even a test page from windows 2000 i keep getting this error message on the server
--->There was an error found when printing the document "test page" to IP_10.10.10.3. Do you want to retry or cancel the job<---
and nothing come out the printer, except one blank page sometimes or one page with little crap printed on.
i dont know what to do know. i unpluged theprinter and plug it back, restarted the printer spooler.
i changed the setting from <Start printing after last page is spooled> TO < Start printing immediatly>
but that didnt resolve my prob.
any suggestion or idea .
Thank you
Printer ---> HP Laserjet 5SI NX
Printer server--> Windows 2000 server
Problem:
Problem started this morning.we i git in the office an all bunch of paper was printed. someone start a job before the week end probably. Now soon as someone print something or even a test page from windows 2000 i keep getting this error message on the server
--->There was an error found when printing the document "test page" to IP_10.10.10.3. Do you want to retry or cancel the job<---
and nothing come out the printer, except one blank page sometimes or one page with little crap printed on.
i dont know what to do know. i unpluged theprinter and plug it back, restarted the printer spooler.
i changed the setting from <Start printing after last page is spooled> TO < Start printing immediatly>
but that didnt resolve my prob.
any suggestion or idea .
Thank you
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ASKER
yeai i see,
set a static adress on my laptop and connect it directly to the printer and ping the printer.
i should have thought about this caus this is how i hook this one up by telnet caus we had two printer with same adress ip..
hey man thank you
set a static adress on my laptop and connect it directly to the printer and ping the printer.
i should have thought about this caus this is how i hook this one up by telnet caus we had two printer with same adress ip..
hey man thank you
The accepted solution was fast and simple.. I had a cabling issue. Thanks!
ASKER
i ran a continues ping onver that printer and i was getting 94% of request timed out
i ran a continous ping on that printer for like 2 hour.
nobody did nothing to that printer, i was doing other thing and come back to my computer and PAFF.
suddently 100% ping reply everything is fine , the printer work.
do you think its the module on this printer or the printer network card ???
how could i diagnostic that