How to block the blackberry browser (BES)

Is there a way (Policy) to block blackberry users of using the blackberry browser from the handheld? they will still be using the internet browser.
nourbenAsked:
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Gary CutriData & Communications SpecialistCommented:
What version of BES are you using?

Internet Browsing is allowed by default and the IT Policy item to remove that browser is "Enable WAP Config = FALSE"


BlackBerry Browser is allowed by dfault and the IT Policy item to remove that broswer is "Allow IBS Browser = FALSE"

 
Gary CutriData & Communications SpecialistCommented:
Is there a reason why you want to disable the free internet (Via your BES internet connection) and leave the charged WAP internet running?
nourbenAuthor Commented:
We have BES 4.0, and I don't see in IT policy where I can enter "Allow IBS Browser = FALSE" under Brower Policy Group.

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Gary CutriData & Communications SpecialistCommented:
In the IT Policy the ""Allow IBS Browser" is under Browser Policy Group.  It you don't have this option download and install Service Pack 5a.
Gary CutriData & Communications SpecialistCommented:
In BES 4.0 you need to open BlackBerry Manager on the server.  Once open you will see your server name on the left hand side listed under BlackBerry Manager, just right mouse click your server name and then select IT POLICY.
nourbenAuthor Commented:
As I stated above, under Browser Policy Group, I don' thave "Allow IBS Bowser"option, I may need to install SP 5a as you (Garycutri) suggested.
Gary CutriData & Communications SpecialistCommented:
Yes, it must have been added during one of the service packs.  

Here is the link to the SP download area:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
nourbenAuthor Commented:
I hope there is a way to rollback if there is an issue after the installation of the SP5a.
Gary CutriData & Communications SpecialistCommented:
After SP 5a you are most likely to find your system runs faster and has more options, not to mention all the bug fixes.  Just make sure you install the update under the correct logon, check the username assigned to the BlackBerry services. Also check the BES permissions in Exchange system manager to confirm you are installing under the account assigned to the BES.
nourbenAuthor Commented:
Should I install Microsoft Data Access Components Ver 2.8 Sp1 prior to SP 5a.
Gary CutriData & Communications SpecialistCommented:
If you have Server 2003 on your BES you will require Server 2003 SP1 and MDAC 2.8 SP1 is installed automatically part of that update.  If you have Windows Server 2000 you will need at least SP4 and you will have to install MDAC 2.8 SP1 if it isn't already installed.  
nourbenAuthor Commented:
This one: BlackBerry Browser is allowed by default and the IT Policy item to remove that broswer is "Allow IBS Browser = FALSE"
remed the internet Browser instead of the Blackberry Browser.

The other one did not do anything: Internet Browsing is allowed by default and the IT Policy item to remove that browser is "Enable WAP Config = FALSE"
Gary CutriData & Communications SpecialistCommented:
Ok, I have just tested and confirmed the settings for BES 4.0.5.  Set your IT Policy to the following:

Allow Browser = FALSE (This removed the default Browser being BlackBerry Browser)
Enable WAP Config = TRUE (Or leave it unselected as TRUE is the default)

These settings will take up to 10 minutes to transfer to the devices.

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Gary CutriData & Communications SpecialistCommented:
Also ensure you remove the "Allow IBS Browser = FALSE" policy
nourbenAuthor Commented:
THANKS, it worked.

This is what I did because I had a memory leak too.
Update Windows 2003 to SP1.
Install all critical/security updates.
Installed BES Sp5a
Installed BES SP5 Hot Fix 3
Installed on the BES Exchange SP2
Finally did you suggested settings and it worked, Thanks again Gary.

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