troubleshooting Question

Blue Screen of Death Error, OS not responding

Avatar of WestonGroup
WestonGroup asked on
Windows XP
17 Comments1 Solution303 ViewsLast Modified:
I have a Dell Latitude x300 only a year old

I shut my laptop off this morning went to work, turned it on and now i'm getting this blue screen stop error.

I did nothing from the time it was on this morning to when I got to work...This is quite urgent and quite important that i get this working I have extremely impt info that I can't lose on my laptop

this is the error

STOP: c0000218 {registry file failure}
The registry cannot load the hive (file):
\systemroot\system32\config\software
or its log or alternate.
It is corrupt, absent, or not wirtable.

beginning dump of physical memory
Physical memory dump complete
contact your system administrator or technical support group for further assistance.
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