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cliffordgormleyFlag for United States of America

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Microsoft Fax only receiving partial faxes

Windows Server 2003.  SP1
Windows Fax.
Hello, I am able to send faxes fine.
I am able to receive faxes, but they only contain the first 5k of data.
Any ideas on why I am receiving partial faxes?

I am doing this over a dsl line, and hope this is not part of the issue.

Thank you.
Cliff
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cyan990

Hi,

Are you using a microfilter on the line in which you connect to your fax machine?

Thanks,

cyan990
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ASKER

I am doing this for a friend, so I don't know if he is using a microfilter.  I'll bet he is; aren't those typically used with DSL lines?
His faxes were working with his 'regular' hardware fax.
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prodatagroup

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Hello Prodatagroup,
What modem should we replace the Fax/Modem with?   What other types are there?  Don't I need a 'fax' modem?