I have a computer that I need to remotely administer. The computer can get to all network resources, and is functioning just fine as far as the user is concerned. When I try to connect to the computer via pcAnywhere or Remote Desktop, I receive the error "the client could not connect to the remote computer". When I ping the computer by name or by IP, I get request timed out. I made sure the Microsoft Firewall was turned off. Any help would be appreciated.