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iceman2654
 asked on

Windows Installer runs everytime I open a folder

I have a wierd problem,

Everytime I open a folder or do anything with explorer, the Windows Installer runs the Adobe Acrobat 7.0 setup. Anyone know how to fix this? I"ve tried running RegMechanic and CCleaner, but no luck with those.
Windows 2000

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Tezdread

8/22/2022 - Mon
Tezdread

do you already have Acrobat 7 fully installed?
If not let it install, if it is already installed could you download msconfig and check the startup options?

http://www.techadvice.com/win2000/m/msconfig_w2k.htm
iceman2654

ASKER
Yes, Acrobat 7 is fully installed
iceman2654

ASKER
The link to the file on that page doesn't work. I don't think that file is there anymore.
Your help has saved me hundreds of hours of internet surfing.
fblack61
ASKER CERTIFIED SOLUTION
matrixnz

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Tezdread

Uninstalling it all should sort it...
Here's a working link to msconfig as it's worth having even if you don't need it to resolve your issue

http://www.perfectdrivers.com/local/msconfigxp/msconfig.exe
iceman2654

ASKER
I got msconfig. Thanks for the links. What should I disable ?
matrixnz

I don't think msconfig will help, the issue is MSI not an application during startup.

cheers
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Tezdread

if there's a refererence to Acrobat, disable that.

Like I mentioned though, msconfig may not help with 'this' issue but it's always good to have as a lot of programs get added to the startup, which slows down the PC and this is the easiest way to remove them.

Have you tried uninstalling and reinstalling Acrobat? Or just uninstalling it for now
iceman2654

ASKER
Uninstalling Acrobat worked. Can anyone explain why it happened?
Tezdread

Iceman

matrixnz already did "the MSI install hasn't completed which is why the error occurs"

this could have been down to the PC's shutting down before completing the install, a crash, a problem with one of the processes etc
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