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Terminal server not displaying open files and sessions

Hello, I have a Win2k3 terminal server.  My previous experience working with these was that in the shared folders snap-in you could see open files and sessions and close them if needed for administrative purposes.  Recently, I did some maintenance on this box and needed to do a reboot.  While there were one or two connections listed in the terminal sessions manager, no files where listed as open or sessions listed as active in the shared folders snap in.  Thinking nothing was open I had rebooted the server, but it appears one individual was working and lost data.  I am wondering if I am missing something in the display here?  Is there another way to see open files in a terminal server? Is the reason I am not seeing any openfiles because they may have been part of a windows local profile and not on a server share per se?

Thanks!
Microsoft Server OSOperating Systems

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jfexchange

8/22/2022 - Mon
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andrewglendean

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ParadiseITS

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thanks gents, I will have to do a little more research next time then.
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