troubleshooting Question

Active sysnc issue Event id 3012

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Smudgersmith asked on
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I am running sbs 2003 standard edition and laterly I have had a problem with active sync

copied from event log (application)

Event Type:      Error
Event Source:      Server ActiveSync
Event Category:      None
Event ID:      3012
Date:            11/09/2006
Time:            15:51:32
Computer:      GEOSERVER
An error occurred while accessing the Active Directory for user [Internet Guest Account]. Information cannot be retrieved from Active Directory due to an unknown error. Verify that the Exchange ActiveSync Server can communicate with Active Directory, and that the user has a valid account.

For more information, see Help and Support Center at

I have tried googling but not getting anywhere.

Also I look after the IT here parttime so I am not that technical.

Thanks in advance

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