troubleshooting Question

LINKSYS Wireless router issues

Avatar of Gula
GulaFlag for United States of America asked on
Broadband
9 Comments1 Solution1650 ViewsLast Modified:
I have wireless Linksys router..
I have desktop and a laptop connected to it. (The issues I will describe below happen regardless of how I connect to router wireless or not)

I have 2 problems with it..

1. When I download large files on the laptop, connection drops every about 1 MB it downloads. I can live with this, as I can download on the desktop and then transfer.

2. This one is more serious, as it affects my work hours.. Sometimes (whenever it feels like, there is no pattern at all... sometimes it works fine for weeks, sometimes I start getting disconnected every 15 -30 minutes) the connection drops off and after some time restores back again. it can take from 30 seconds to 25 minutes for it to restore. When it does loose the connection and I see the router status, it says disconnected, when I try to connect it back, it gives one of two errors: "Cannot get IP address for PPPoE " or "PPPoE LCP negotiation fail". I tried to look at the evens log, but since I don't really understand anything I thought maybe someone here may help, this is what I get on my laptop (Desktop has no errors in the events log):

one of the errors:
Smart Card Reader 'Texas Instruments SmartCardSlot 0' rejected IOCTL POWER: The device does not recognize the command.

another:
The description for Event ID ( 0 ) in Source ( GTIPCI21 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: , IOCTL POWER failed with status 0xc0000184.



I should probably mention that I use a VPN connectivity often, but I don't think there is a connection between the two, because I had weeks of VPN working perfectly fine.


Thank you for any help I will recieve on this.
ASKER CERTIFIED SOLUTION
Computer101

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 9 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 9 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros