troubleshooting Question

w32.areses.q!vbs virus

Avatar of scoot63
scoot63 asked on
Anti-Virus Apps
21 Comments2 Solutions498 ViewsLast Modified:
hi
on site in customers office and pc is infected with above virus. norton corp finds it every time i reboot in temp folder. deleted everything out of temp folder must be rebuilding it every time i reboot.i have found a file that i beleive is the problem cant find it though. i can see it in my hijack.log c:\documents and settings\all users\documents\settings\arm32.dll. have tried to avenge it but i get a invalid script error.also tried to remove it from recovery console but is get access denied when i try to go to the sub directory. its a bad deal. PLS help
ASKER CERTIFIED SOLUTION
Join our community to see this answer!
Unlock 2 Answers and 21 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 21 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros