troubleshooting Question

w32.areses.q!vbs virus

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scoot63 asked on
Anti-Virus Apps
21 Comments2 Solutions498 ViewsLast Modified:
on site in customers office and pc is infected with above virus. norton corp finds it every time i reboot in temp folder. deleted everything out of temp folder must be rebuilding it every time i reboot.i have found a file that i beleive is the problem cant find it though. i can see it in my hijack.log c:\documents and settings\all users\documents\settings\arm32.dll. have tried to avenge it but i get a invalid script error.also tried to remove it from recovery console but is get access denied when i try to go to the sub directory. its a bad deal. PLS help
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