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Outlook declining a recurring meeting, though it is not recurring.

We are having a problem booking our conference rooms as resources. Each time someone creates a meeting they receive the message ""xxxxx conference room" has declined your meeting because it is recurring. You must book each meeting seperately with this resource." Then, once we click "OK" on the error, the meeting is still applied to the sender's AND the Resource's calendar, but any other attendees do not receive the meeting request.

Now, we are running Outlook 2003 (Office 2003 SP2), Exchange Server 2003 (on a Windows Server 2003 box). All updates have been applied.

In advance, thank you!
K

Frankco

hi kmount,

This issue was fixed with Office service pack 3.

http://support.microsoft.com/kb/817420/

cheers,
frankco

kmount

ASKER

Service Pack 3 applies only to Microsoft Office XP. We are using Microsoft Office 2003 Professional, with Service Pack 2 applied.

Frankco

Hi kmount,

I should have looked at your post more closely.

On the server, are the resources set to decline recurring meetings? What is the value for RecurringMeetingConflictPercentageAllowed and RecurringMeetingMaximumConflictInstances?

cheers,
frankco

kmount

ASKER

Frankco,

No worries.. Thank you for the help. However, I am unable to find these values. I have looked just about everywhere on the exchange server. If you could, please send a little more detail.

Thanks,
K

ASKER CERTIFIED SOLUTION

Frankco

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kmount

ASKER

Hi Frankco,

Thanks for the help. We did figure out the problem. The replication in our domain is taking way longer than it should, I was just being impatient when it came to changing options for mailboxes.

Thanks,
K

Frankco

Hi kmount,

I'm glad to hear you resolved the problem.

Thank you kmount for the point!