Link to home
Start Free TrialLog in
Avatar of justingrantiv
justingrantiv

asked on

CD Rom DIsppearing

Hello, I have a client that has a cdrom that is disapearing throughout the day. He can reboot and it reappears, but that is getting old. The op sys is xp home. I have installed a new drive about 3 months ago and the original drive was bad. I have reconnected the cables and switched the power connection. The driver is up to date. Any ideas?
Thanks
Avatar of Callandor
Callandor
Flag of United States of America image

Check for the presence of "upper and lower filters" in the registry, which can cause optical drives to disappear: http://support.microsoft.com/default.aspx?scid=kb;en-us;314060
ASKER CERTIFIED SOLUTION
Avatar of compfixer101
compfixer101
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of justingrantiv
justingrantiv

ASKER

I will try a new cable and see what happens