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justingrantiv
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CD Rom DIsppearing

Hello, I have a client that has a cdrom that is disapearing throughout the day. He can reboot and it reappears, but that is getting old. The op sys is xp home. I have installed a new drive about 3 months ago and the original drive was bad. I have reconnected the cables and switched the power connection. The driver is up to date. Any ideas?
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justingrantiv

8/22/2022 - Mon
Callandor

Check for the presence of "upper and lower filters" in the registry, which can cause optical drives to disappear: http://support.microsoft.com/default.aspx?scid=kb;en-us;314060
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compfixer101

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justingrantiv

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I will try a new cable and see what happens
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