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IE 6 sp2 - default settings
Hi Experts, when we manually run a Microsoft Update the error code 0x800A1391 is returned. I have followed Microsofts recommendation on resolving this issue by adding the Windows Update Web sites to the list of trusted sites in IE 6 which doesn't resolve the issue (kb836961). The error has occured simultaneously on 2 Windows 2000 servers about 4 weeks ago. Our Antivirus/Firewall software was disabled whilst attempting the update.
The automated windows update service works ok on both servers which reinforces the idea that the problem is Activex/IE 6 related?
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There is also another possibility like if there is any SPyware or Adware it will give error like that
http://www.spywareinfo.com/~merijn/files/cwshredder.zip
2. Locate the downloaded file, double click to open it, double click to run the
file CWShredder.exe in it and follow the instruction to remove all the found
spyware programs such as "CoolWebSearch".
chalapa, we will attempt an uninstall/re-install of IE at 17:30 GMT. I'll update this as soon as its done. Thanx






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1) Stop the Windows Update service: Start -> cmd -> (from c:\ prompt) c:\ net stop wuauserv <enter>
2) Delete the SoftwareDistribution folder from c:\windows (XP) or c:\winnt (2k)
3) Start the Windows Update service back up: c:\ net start wuauserv <enter>
Try the windows update site again.
Hope that helps!
-Brock
The folder will be rebuilt by Windows Update when you hit it after restarting the service.
Method 1:
Add the Windows Update Web sites to the list of trusted sites in Microsoft Internet Explorer <<which you have done
To add the Windows Update Web sites to the list of trusted sites in Internet Explorer, follow these steps:
1. Open Internet Explorer.
2. Click Tools, and then click Internet Options.
3. On the Security tab, click Trusted Sites.
4. Click Sites.
5. Click to clear the Require server verification (https:) for all sites in this zone check box. <<<<<<<<---------this one especially
6. In the Add this Web site to the zone area, type the following Web sites, and then click Add:
http://Windowsupdate.microsoft.com
http://v4.Windowsupdate.microsoft.com
https://v4.Windowsupdate.microsoft.com
http://Download.Windowsupdate.com
7. Click OK two times.
If running zone alarm put the MS site into allow.
Have you rebooted the server?

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We believe in human intelligence. Our moderation policy strictly prohibits the use of LLM content in our Q&A threads.
Brockbuss, nice try but when we open up the browser again the same error is returned (we did observe the "Software Distribution" folder being re-created).
Chalapa, I'm just uninstalling/re-installing
Last Updated: September 5, 2006
Problems Accessing Windows Update
http://www.helpwithwindows.com/techfiles/winup-errors.html






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Operating Systems
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Operating systems perform basic tasks, such as recognizing input from the keyboard, sending output to the display screen, keeping track of files and directories on the disk, and controlling peripheral devices such as disk drives and printers. For large systems, the operating system makes sure that different programs and users running at the same time do not interfere with each other. The operating system is also responsible for security, ensuring that unauthorized users do not access the system. Operating systems provide a software platform on top of which other programs, called application programs, can run.