troubleshooting Question

My new pc does not register the full speed of the processor within System Properties-General(tab)?

Avatar of gpersand
gpersand asked on
HardwareComponents
6 Comments1 Solution328 ViewsLast Modified:
I have just recieved my custom built be which does not have an o/s installed.

The pc contains a MSI P965 NEO motherboard and a Intel Core 2 Duo E6600 (2.4ghz) processor and 1gb of ddr2 667mhz ram and a Geforce 7600gt video card.

After loading the Windows XP SP2 o/s it seemed unusually slow for a pc of this spec.

I checked in My Computer-System Properties and it states that I do have the processor specified but to the left of where the ram is written it states the processor is running at 1.58ghz. This cant be right can it.

I called back the store I bought it from and they said that because the pc is custom made it has not been configured and that I will have to use the bios to put the processor to the right speed myself. Or wait at least a week for an engineer to call me to tell me what to do. I would rather not wait but im not sure where to start and do not want to ruin the pc by doing the wrong thing.  

Please can and expert help me resolve this issue.

Also(correct me if I am wrong):

I thought no configuration would be needed as the motherboard bios would automatically change to the processor or ram I install.

Could the hardware be faulty.



ASKER CERTIFIED SOLUTION
jamone

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 6 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 6 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros