I am looking for some guidance in purchasing Handheld devices for our service technicians. They must be hardened devices that can withstand a beating field technicians (these are not sales people that are use to taking care of notebooks and cell phones). I am looking for something that is cell enabled and can run a small windows application. It also should be able to access the internet using IE. It needs to have a touch screen and users must be able to submit a signature via the screen or a signature pad.
Any guidance in this area would be greatly appreciated.