troubleshooting Question

Can't log onto Windows Exchange server running Server 2000 from Remote Desktops or console!!

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bhobson_2000Flag for United States of America asked on
Windows 2000
5 Comments2 Solutions143 ViewsLast Modified:
I have an installation of Exchange Server 2000 running on Server 2000 box that has been running for a little over 3 years.  I rebooted it Tuesday as I normally do every week, no changes were made, and after the reboot, I first discovered that I could no longer get to the server via RDP.  After going to the console, I discovered I also can't get into it on the console, as a matter of fact, at the console monitor isn't getting a signal and is in "standby".  I have checked the cables to the KVM and everything seems to be connected properly.  To further complicate things, although I can get to all my remote management stuff for the server (logs, services, IIS, etc.), I can't shut it down or reboot it remotely, having tried the native Windows shutdown, the one in the Server 2K Resource Kit, and the one in PSTools from SysInternals.  I also can't stop/start the Terminal Services service because the Start and Stop buttons are greyed out.  My plan at the moment is to stop all the Exchange services, pull of a copy of the logs and dbs for extra insurance, then hard boot the server and hope it fixes the problem.  Has anyone else encountered this?
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