troubleshooting Question

Can't log onto Windows Exchange server running Server 2000 from Remote Desktops or console!!

Avatar of bhobson_2000
bhobson_2000Flag for United States of America asked on
Windows 2000
5 Comments2 Solutions143 ViewsLast Modified:
I have an installation of Exchange Server 2000 running on Server 2000 box that has been running for a little over 3 years.  I rebooted it Tuesday as I normally do every week, no changes were made, and after the reboot, I first discovered that I could no longer get to the server via RDP.  After going to the console, I discovered I also can't get into it on the console, as a matter of fact, at the console monitor isn't getting a signal and is in "standby".  I have checked the cables to the KVM and everything seems to be connected properly.  To further complicate things, although I can get to all my remote management stuff for the server (logs, services, IIS, etc.), I can't shut it down or reboot it remotely, having tried the native Windows shutdown, the one in the Server 2K Resource Kit, and the one in PSTools from SysInternals.  I also can't stop/start the Terminal Services service because the Start and Stop buttons are greyed out.  My plan at the moment is to stop all the Exchange services, pull of a copy of the logs and dbs for extra insurance, then hard boot the server and hope it fixes the problem.  Has anyone else encountered this?
ASKER CERTIFIED SOLUTION
Join our community to see this answer!
Unlock 2 Answers and 5 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 5 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros