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sdeblock
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I have a MS Small Business Server 2003 Standard Edition.

It is fully patched, configured, etc. - all services are funcitoning as configured.  I have a small problem with importing data from exchange.  Data was exported from an Exchange 2000 Server using exmerge where all data is in the form of a PST file.  This problem is duplicated with all mailboxes so I'll use one for this purpose.  Mailbox on exchange server is functioning properly, email comes in, sent out, etc.  Utilzing Outlook 2003 as a MAPI client, I can view all of the email correctly.  Utilzing MS OWA on the SBS2k3 server, I can only view new messages and NONE of the imported messages.  

My obvious question, what is preventing me from viewing the messages in OWA successfully?

TIA - STEVE
SBS

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Jeffrey Kane - TechSoEasy

8/22/2022 - Mon
Jeffrey Kane - TechSoEasy

I really think that this has nothing to do with the fact that you've imported the emails... but rather it's just that your OWA "view" setting is set on "unread" messages.  This is a rather common user error.

In OWA, above the middle column there is a drop-down list for views... (it's in the colored area, and sometimes is missed).  Change it from "unread messages" to "Two-Line View".  Then, you will only ever see the first 25 messages listed... the rest must be paged through by using the page arrows on the top right corner.

If I'm way off on this, lemme know...

Jeff
TechSoEasy
sdeblock

ASKER
Thanks for your response Jeff.

The view is correct on every single folder (there are about a hundred different ones) - the problem is still the same.

 - Steve
Jeffrey Kane - TechSoEasy

Wait a minute... you said you exported the messages with EXMerge into a PST file... did you import them back into the user's mailbox?  Or are they sitting in that PST file on their computer?

Jeff
TechSoEasy
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rwheeler23
sdeblock

ASKER
I've imported them in the Exchange 2003 Database - NO PST files are being used.

Steve
Jeffrey Kane - TechSoEasy

So, can you clarify... do you see the list of messages but no message shows up?  Or you don't see the messages at all.

Jeff
TechSoEasy
sdeblock

ASKER
From Outlook 2003 running MAPI:
 - I can see every message clearly and definitively.

From Exchange Server 2003 OWA:
 - I can only see NEW messages that have been handled in the mailbox.
 - I can not see ANY imported messages, only the folders in which they shoud be.
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Jeffrey Kane - TechSoEasy

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sdeblock

ASKER
Thanks for your feedback today Jeff.

I have been screwing around with this all day - something so simple sometimes becomes so ridiculous because users can't control their email folder size.

I did end up solving it, and this albeit strange.

I went back in through MS Outlook and noticed that ALL of the data that I imported was now gone, however the sub folders in which the problem data resided were still intact.  I re-imported all of the pst files and everything is ok now.

I've never seen exchange act this way before.  I'm calling it a day and going to pour a stiff captain n ginger.

- Steve
Jeffrey Kane - TechSoEasy

Oh... were the items auto-archived?  Check to see if there isn't a pst file on the local machine.

It does sound as though the mailboxes are rather large though... something you may want to consider, since it directly impacts the size of your nightly backup.

Jeff
TechSoEasy