Avatar of romulus06
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Hi there,
I have purchased a dlink di-524 today and have followed the instructions to the letter. However, whilst running the quick install i get the following error.

"Please check the ethernet cable from your PC and make sure the router is powered on"

My router is on and the ethernet cable is plugged in securely. I am also not getting any of the port lights (1 - 4)
lighting up on my router. I have looked in network connections and it says "network cable unplugged" I initially thought it might have been the ethernet cable but i tested it with another and still the same problem.

Just for info I am running xp service pack 2 and connect to the internet via a surfboard modem (cable connection).

Thanks in advance
Windows Networking

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Last Comment

8/22/2022 - Mon

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Hi there

After hours of struggling i decided to buy a seperate ethernet card and i am now able to connect to my router (guess my onboard one is broken). However, I could not connect to the internet on my desktop pc until i took your advice and voila!! I could then connect. (thank you)

However, I have the problem now that my laptop can access the router config menu but i cannot access the internet at all even though i have a great wireless connection on my laptop.

Any ideas you guys???

How is your DNS setup?
Do you use your ISP's dns servers?


In the primary dns of the dlink fill in the DNS of your isp.
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