troubleshooting Question

Small office, computers freeze while trying to browse file system.

Avatar of hunterdnance
hunterdnance asked on
Operating SystemsLinux Distributions
5 Comments1 Solution471 ViewsLast Modified:
Ok this one is stumping me. Here is the situation.
Small office with 4 XP Pro computers, and a server.  The server crashed about a week ago.  I was called in to figure out a problem they are having now, not related to the server.  Everytime 'My Computer' is opened the computer sits there.  When they are in Word and hit open and browse for a file Word freezes.
I had the idea to unplug the lan cable from the system....this worked, the computers started functioning normally.

Now my thoughts were that maybe since the server isn't functioning correctly the computers are trying to access a non-existent mapped drive.  So after I unplugged  the Lan cable I deleted any mapped drives I found and plugged the lan cable back in.....problem is still there.  I also turned off any startup programs that would be trying to access the network, still no help.

I didn't have a huge amount of time to troubleshoot these things.  If you know what might be causing these symptoms please help a fellow IT person out.
ASKER CERTIFIED SOLUTION
juanfermin

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