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SpencerSteel
 asked on

New XP install - but Windows Update Fails

Hello there,

I'm going slightly mad here. My Windows update is failing. I've done some reading around it and can't think what it can be ... I'm using Windows Firewall and Virusscan enterprise. I've tried turning off both and updating but I still get the same problem. I can go everywhere else on the net.

Here is the contect of WindowsUpdate.log in systems folder ....

I am using a Linksys Wireless-G Broadband Router with SpeedBooster and have tried to open port 443 TCP in and out.

Can anyone help ?

S.S.


*************
2006-09-16      13:01:03      1128       9c      Agent      ** START **  Agent: Finding updates [CallerId = MicrosoftUpdate]
2006-09-16      13:01:03      1128       9c      Agent      *********
2006-09-16      13:01:03      1128       9c      PT      +++++++++++  PT: Synchronizing server updates  +++++++++++
2006-09-16      13:01:03      1128       9c      PT        + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://update.microsoft.com/v6/ClientWebService/client.asmx
2006-09-16      13:02:40      1128       9c      Misc      WARNING: Send failed with hr = 80072ee2.
2006-09-16      13:02:40      1128       9c      Misc      WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2006-09-16      13:02:40      1128       9c      PT        + Last proxy send request failed with hr = 0x80072EE2, HTTP status code = 0
2006-09-16      13:02:40      1128       9c      PT        + Caller provided credentials = No
2006-09-16      13:02:40      1128       9c      PT        + Impersonate flags = 0
2006-09-16      13:02:40      1128       9c      PT        + Possible authorization schemes used =
2006-09-16      13:02:40      1128       9c      PT      WARNING: SyncUpdates failure, error = 0x80072EE2, soap client error = 5, soap error code = 0, HTTP status code = 200
2006-09-16      13:02:40      1128       9c      PT      WARNING: Sync of Updates: 0x80072ee2
2006-09-16      13:02:40      1128       9c      Agent        * WARNING: Failed to synchronize, error = 0x80072EE2
2006-09-16      13:02:40      1128      7c4      AU      #############
2006-09-16      13:02:40      1128      7c4      AU      ## START ##  AU: Search for updates
2006-09-16      13:02:40      1128      7c4      AU      #########
2006-09-16      13:02:40      1128      7c4      AU      <<## SUBMITTED ## AU: Search for updates [CallId = {15DF9579-2C24-4E23-871C-BED834188CCF}]
2006-09-16      13:02:40      1128       9c      Agent        * WARNING: Exit code = 0x80072EE2
2006-09-16      13:02:40      1128       9c      Agent      *********
2006-09-16      13:02:40      1128       9c      Agent      **  END  **  Agent: Finding updates [CallerId = MicrosoftUpdate]
2006-09-16      13:02:40      1128       9c      Agent      *************
2006-09-16      13:02:40      1128       9c      Agent      WARNING: WU client failed Searching for update with error 0x80072ee2
2006-09-16      13:02:40      1128       9c      Agent      *************
2006-09-16      13:02:40      1128       9c      Agent      ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2006-09-16      13:02:40      1128       9c      Agent      *********
2006-09-16      13:02:40       856      fc4      COMAPI      >>--  RESUMED  -- COMAPI: Search [ClientId = MicrosoftUpdate]
2006-09-16      13:02:41       856      fc4      COMAPI        - Updates found = 0
2006-09-16      13:02:41       856      fc4      COMAPI        - WARNING: Exit code = 0x00000000, Result code = 0x80072EE2
2006-09-16      13:02:41       856      fc4      COMAPI      ---------
2006-09-16      13:02:41       856      fc4      COMAPI      --  END  --  COMAPI: Search [ClientId = MicrosoftUpdate]
2006-09-16      13:02:41       856      fc4      COMAPI      -------------
2006-09-16      13:02:41       856      db8      COMAPI      WARNING: Operation failed due to earlier error, hr=80072EE2
2006-09-16      13:02:41       856      db8      COMAPI      FATAL: Unable to complete asynchronous search. (hr=80072EE2)
2006-09-16      13:02:41      1128       9c      Agent      Update {0FA1201D-4330-4FA8-8AE9-B877473B6441}.100 has no local extended metadata. Not returning it.
2006-09-16      13:02:41      1128       9c      Agent      Update {E6CF1350-C01B-414D-A61F-263D14D133B4}.100 has no local extended metadata. Not returning it.

<repeats>


2006-09-16      13:02:41      1128       9c      Agent        * Found 0 updates and 0 categories in search
2006-09-16      13:02:41      1128       9c      Agent      *********
2006-09-16      13:02:41      1128       9c      Agent      **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2006-09-16      13:02:41      1128       9c      Agent      *************
2006-09-16      13:02:41      1128       9c      AU      >>##  RESUMED  ## AU: Search for updates [CallId = {15DF9579-2C24-4E23-871C-BED834188CCF}]
2006-09-16      13:02:41      1128       9c      AU        # 0 updates detected
2006-09-16      13:02:41      1128       9c      AU      #########
2006-09-16      13:02:41      1128       9c      AU      ##  END  ##  AU: Search for updates [CallId = {15DF9579-2C24-4E23-871C-BED834188CCF}]
2006-09-16      13:02:41      1128       9c      AU      #############
2006-09-16      13:02:45      1128       9c      Report      REPORT EVENT: {5366E8C3-C4C1-4FD6-99BC-A5E6D1B4AAB7}      2006-09-16 13:02:40+0100      1      148      101      {00000000-0000-0000-0000-000000000000}      0      80072ee2      MicrosoftUpdate      Failure      Software Synchronization      Error: Agent failed detecting with reason: 0x80072ee2
Windows XP

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Last Comment
CetusMOD

8/22/2022 - Mon
Fatal_Exception

This is a new install?  Updates require SP2 to be installed...  have you done this already?  
SpencerSteel

ASKER
Yup - sorry - forgot to mention that ...
Fatal_Exception

Have you installed SP2 yet?

If not, you might try downloading it from here:

http://www.soft32.com/download_992.html
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SpencerSteel

ASKER
SP2 was installed from the start ! Sorry for the confusion
Attila74

have you check if you have correct   date and time :)
lorcaS

Hi S.S.

   I realize that there is code error= 0x80072EE2, which indicate that there is a synchronization failure in the connection establishment. It can happen if there is a firewall from your network administrator so if you can contact him to give you an open port so that you can update or go and connect to another network if u have a laptop or use a dial up connection to update. It happened with me before and i went to my friend home network. It was working fine.
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Fatal_Exception

Error: Agent failed detecting with reason: 0x80072ee2

From other threads, this error refers to a network timeout error...  might try connecting directly to your perimeter router/modem and bypassing the Linksys...
SpencerSteel

ASKER
Hell there ... 'timeing out' seems to be the issue ... i bypassed the router, but still got the same. I actually rebuilt the whole system from scratch to same effect ...

So, I looked for alternatives - and found Wundizupdate for Firefox ...

It took a hell of long time to detect what I needed ... all 68 meg of it!! But it did it ... and downloaded and installed it.

Thus I can only assume my ISP is having some problem with port 443 - it's coming down slow or something and IE is timing out ...

Thank God for Firefox, because these updates are really needed !

S.S.
Fatal_Exception

Well, that is one way to skin this cat, eh?  Cannot imagine that your ISP is doing this intentionally, but....  

anyway, glad you got your updates!

FE
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lorcaS

Good that you get it through another browser.

lorca
SpencerSteel

ASKER
This actually turned out to be a problem with the broadband line coming into the house (believe it or not) - the signal strength was not high enough (NTL, UK) and by adjusting it, it made Windows Update and a number of other site work seemlessly. OK - I know if you are reading this you are thinking 'yeah, rrrrrrrrright' but I saw it with my own eyes ... :)
Fatal_Exception

No, actually, it is quite believable...  if the line was properly installed in the first place, and the tech took readings (attentuation, etc.), it would never had happened in the first place...  seen it many times before!  :)
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CetusMOD

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