troubleshooting Question

New XP install - but Windows Update Fails

Avatar of SpencerSteel
SpencerSteel asked on
Windows XP
13 Comments1 Solution1909 ViewsLast Modified:
Hello there,

I'm going slightly mad here. My Windows update is failing. I've done some reading around it and can't think what it can be ... I'm using Windows Firewall and Virusscan enterprise. I've tried turning off both and updating but I still get the same problem. I can go everywhere else on the net.

Here is the contect of WindowsUpdate.log in systems folder ....

I am using a Linksys Wireless-G Broadband Router with SpeedBooster and have tried to open port 443 TCP in and out.

Can anyone help ?

S.S.


*************
2006-09-16      13:01:03      1128       9c      Agent      ** START **  Agent: Finding updates [CallerId = MicrosoftUpdate]
2006-09-16      13:01:03      1128       9c      Agent      *********
2006-09-16      13:01:03      1128       9c      PT      +++++++++++  PT: Synchronizing server updates  +++++++++++
2006-09-16      13:01:03      1128       9c      PT        + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://update.microsoft.com/v6/ClientWebService/client.asmx
2006-09-16      13:02:40      1128       9c      Misc      WARNING: Send failed with hr = 80072ee2.
2006-09-16      13:02:40      1128       9c      Misc      WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2006-09-16      13:02:40      1128       9c      PT        + Last proxy send request failed with hr = 0x80072EE2, HTTP status code = 0
2006-09-16      13:02:40      1128       9c      PT        + Caller provided credentials = No
2006-09-16      13:02:40      1128       9c      PT        + Impersonate flags = 0
2006-09-16      13:02:40      1128       9c      PT        + Possible authorization schemes used =
2006-09-16      13:02:40      1128       9c      PT      WARNING: SyncUpdates failure, error = 0x80072EE2, soap client error = 5, soap error code = 0, HTTP status code = 200
2006-09-16      13:02:40      1128       9c      PT      WARNING: Sync of Updates: 0x80072ee2
2006-09-16      13:02:40      1128       9c      Agent        * WARNING: Failed to synchronize, error = 0x80072EE2
2006-09-16      13:02:40      1128      7c4      AU      #############
2006-09-16      13:02:40      1128      7c4      AU      ## START ##  AU: Search for updates
2006-09-16      13:02:40      1128      7c4      AU      #########
2006-09-16      13:02:40      1128      7c4      AU      <<## SUBMITTED ## AU: Search for updates [CallId = {15DF9579-2C24-4E23-871C-BED834188CCF}]
2006-09-16      13:02:40      1128       9c      Agent        * WARNING: Exit code = 0x80072EE2
2006-09-16      13:02:40      1128       9c      Agent      *********
2006-09-16      13:02:40      1128       9c      Agent      **  END  **  Agent: Finding updates [CallerId = MicrosoftUpdate]
2006-09-16      13:02:40      1128       9c      Agent      *************
2006-09-16      13:02:40      1128       9c      Agent      WARNING: WU client failed Searching for update with error 0x80072ee2
2006-09-16      13:02:40      1128       9c      Agent      *************
2006-09-16      13:02:40      1128       9c      Agent      ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2006-09-16      13:02:40      1128       9c      Agent      *********
2006-09-16      13:02:40       856      fc4      COMAPI      >>--  RESUMED  -- COMAPI: Search [ClientId = MicrosoftUpdate]
2006-09-16      13:02:41       856      fc4      COMAPI        - Updates found = 0
2006-09-16      13:02:41       856      fc4      COMAPI        - WARNING: Exit code = 0x00000000, Result code = 0x80072EE2
2006-09-16      13:02:41       856      fc4      COMAPI      ---------
2006-09-16      13:02:41       856      fc4      COMAPI      --  END  --  COMAPI: Search [ClientId = MicrosoftUpdate]
2006-09-16      13:02:41       856      fc4      COMAPI      -------------
2006-09-16      13:02:41       856      db8      COMAPI      WARNING: Operation failed due to earlier error, hr=80072EE2
2006-09-16      13:02:41       856      db8      COMAPI      FATAL: Unable to complete asynchronous search. (hr=80072EE2)
2006-09-16      13:02:41      1128       9c      Agent      Update {0FA1201D-4330-4FA8-8AE9-B877473B6441}.100 has no local extended metadata. Not returning it.
2006-09-16      13:02:41      1128       9c      Agent      Update {E6CF1350-C01B-414D-A61F-263D14D133B4}.100 has no local extended metadata. Not returning it.

<repeats>


2006-09-16      13:02:41      1128       9c      Agent        * Found 0 updates and 0 categories in search
2006-09-16      13:02:41      1128       9c      Agent      *********
2006-09-16      13:02:41      1128       9c      Agent      **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2006-09-16      13:02:41      1128       9c      Agent      *************
2006-09-16      13:02:41      1128       9c      AU      >>##  RESUMED  ## AU: Search for updates [CallId = {15DF9579-2C24-4E23-871C-BED834188CCF}]
2006-09-16      13:02:41      1128       9c      AU        # 0 updates detected
2006-09-16      13:02:41      1128       9c      AU      #########
2006-09-16      13:02:41      1128       9c      AU      ##  END  ##  AU: Search for updates [CallId = {15DF9579-2C24-4E23-871C-BED834188CCF}]
2006-09-16      13:02:41      1128       9c      AU      #############
2006-09-16      13:02:45      1128       9c      Report      REPORT EVENT: {5366E8C3-C4C1-4FD6-99BC-A5E6D1B4AAB7}      2006-09-16 13:02:40+0100      1      148      101      {00000000-0000-0000-0000-000000000000}      0      80072ee2      MicrosoftUpdate      Failure      Software Synchronization      Error: Agent failed detecting with reason: 0x80072ee2
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