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Mail Hyperlinks in webpage throw an error... "client not configured correctly"


I'm using IE7 RC1, Outlook 2003, and ZoneAlarm Internet Security.

Whenever I click on an internet email-hyperlink I get a notification window saying, "could not perform this operation because the default mail client is not properly installed". I have Microsoft Office Outlook as the selected Email Program in the Internet Options section.

I've never had this problem before. I've been using IE7 since Beta 2 so I don't think that is the problem. The only new element is the ZoneAlarm. Can anyone help me?

Thanks, Bill

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8/22/2022 - Mon

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Try internet options, programs, chnage the default mail client to Outlook Express, click cs@experts-exchange.com which should open OE. Close OE, repeat the first process but change the default back to Outlook, click cs@experts-exchange.com which should open Outlook. Close the new email window. Now try a hyperlink.

I didn't copy the link properly: go to https://www.experts-exchange.com/help.jsp and click the cs@experts-exchange.com link


We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
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