Avatar of URWB
URWB
 asked on

Changing an Exchange Server due to space problem

We had one server with windows server 2003 standard edition, which served as DC, exchange 2003 server, DHCP and DNS server for our company. When the company started growing these features couldn't be supported due to space problem. Then I decided to move the Exchange server to the newly purchased server. It's a member server in the DC. I installed Exchange server 2003 in the new server and created a new mail server in the same storage group. Then I moved some of the mailboxes to the new server for a test. The mailboxes were moved successfully, but when I log on to one of the mailboxes from the client side it requested me to enter the password for the new server; I entered but the window pops up without letting me in. Then I went to the Microsoft outlook client software properties and changed the server name, but the problem still persists. Therefore, I moved back the mailboxes to the old server. Finally, I decided to create new accounts only in the new server that also gave me the same kind of headache. Now the server limit is beyond control and emails started to disappear in between; the exchange server gets disconnected when 90% of the users are logged in; when I restart the server the exchange server fails to connect unless I restart the server some 5-6 times (that takes some 15 minutes for each restart). Please help.

I also would like to give the total exchange server task to the knew server, making the old server totally free from it; How could I do that?
Networking

Avatar of undefined
Last Comment
URWB

8/22/2022 - Mon
jasonduncan76

Try just joining the 2003 exchange server to the domain, move one mailbox and try it again.
URWB

ASKER
Thank you jasonduncan76 for the quick reply,

I have already joined the new exchange server to the domain. I moved the mailbox after I joined it.

Will there be another reason?
GizmoKid

Can you tell me that have you install a new Exchange Server or You have install a Additional Exchange Server?

So that it is easier for me to give a solution.

thx
This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.
rwheeler23
URWB

ASKER
Thank you GizmoKid,

I installed it as an additional exchange server in the same administrative group.
GizmoKid

First Check from the properties of user that its mailbox store is moved to new server or not.

If your Additional Exchange is installed correctly then you must see all user in that also, you can check there mailbox store from Microsoft Exchange-->Active Directory Users and Computer--->OU--->User-->Properties-->Exchange General Tab.(Check from here)

If all these things are fine then i think your mailbox is moved from your current server & you can access that in following way
in IE type this
newservername/exchange

When prompt for username & password fill in following format

"domainname/username"
"password"

like if your domain NetBios is "pch" & username is "xyz" then it should be
"pch/xyz"

check it, i think it wil work otherwise post the error which you get

thx

URWB

ASKER
Thank you again GizmoKid,

I think there is time difference between your country and mine. Therefore, I left before I received your last message as it was getting too late.

Before I left, I followed the Microsoft Knowledge Base Article# 822931 and thanks to God, things seem to work fine. Actually now I am in the step of moving mailboxes; infact I do move few mailboxes at a time, check their consistency and move the next ones. I don't know what will happen when I remove the old exchange server, but sofar everything is ok. Hopefully, things won't be messed up at that stage.

Before I remove the old server, will I need to move the databases to the new server? What if I keep them in the old server? If I move, do I need to copy them to the new location then indicate the location in the new server configuration? Or just indicating the location without copying would be enough?

By the way, I was always wondering on how to see the content of a mailbox in an exchange server. Thanks to the steps you wrote above, now I can easily see them. It's simple, but relieves me from speculating whether an email reached the given mailbox or not. Because sometimes I see that "x number of emails received" message from our email dispatching software (IGetmail) for a certain mailbox, but the client complains that he/she didn't receive some or all of the messages. In this case, I had no way to check whether the mailbox contained those messages.

Regards,
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
GizmoKid

As you have moved your mailbox to new sever now there is no need take database back as data is also moved to new server as you have moved the mailbox, if you want to check then run "servies.msc"  on  old exchange server & stop the exchange services for a time being & access the mailbox of the user whom you hvae moved to new server, you will see that all mails will appear in its mailbox which means his database is also moved to a new server.

But please refer this article before you remove exchange from your domain
http://support.microsoft.com/kb/833396/

jasonduncan76

Things to rember.

1. Make sure you move public folder store and let replicate.
2. Change the new server to the Routing Master.
3. Start the proper services on the new server.
4. Change the offline address book.
URWB

ASKER
GizmoKid,

I shut down the old server and tried to access those mailboxes that are already moved, but the IE process indicator banner freezes halfway. Is it because the old server is the domain controller? I will try different options and will keep you posted.

Thanks for the KB link; it's very important.


jasonduncan76,

I did all the steps you mentioned above. Only after that I've started moving the mailboxes,

Thank you.
Experts Exchange is like having an extremely knowledgeable team sitting and waiting for your call. Couldn't do my job half as well as I do without it!
James Murphy
GizmoKid

Hi
You don't have to shutdown the old server i know that your old exchange server is also a DNS, DC & DHCP thats why i have asked you to just stop exchange serverices for a while to do that in "run" write "services.msc" it will show you all running services find  Microsoft Exchange services in that just right click on those services & stop them for a while this will just stop your old exchange server services while your DNS & DC will remain started & then you can check.

thx
URWB

ASKER
Ok Gizmokid. By the way, I can see both mail servers (old and new) from the new server exchange system manager, but from the old server it gives me service is not available for the new exchange server. What could be the reason? It was fine until yesterday afternoon. It just started yesterday evening and it keeps showing that message though I restarted both servers couple of times.

Thanks
GizmoKid

Hi there
Check your Event Log for any Exchange related error in your old & new exchange server may there is some problem in there syncronization.

If you find find any error in event log then please post that.


Thx
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
URWB

ASKER
Ok; When I click on the administrative group of the new server I get the following message:

The action could not be completed because the Microsoft Exchange Information Store service is unavailable. Be sure the service is running and you have network connectivity to the Microsoft Exchange Server computer.

Operation: Retrieving mount information.
ID no: c1041721
Exchange System Manager

When I checked in the event log, I got the following log informations (the 3030 event ID is too many):

Event Type: Warning
Event Source: MSExchangeIS
Event Category: General
Event ID: 1233
Date:  9/21/2006
Time:  10:12:00 AM
User:  N/A
Computer: ECCOSERVER
Description:
An error occurred.
 Function name or description of problem: FindOrCreateTokenContextEx
Error: 0x80040955, 0x9fa
For more information, click http://www.microsoft.com/contentredirect.asp.
 
 
Event Type: Error
Event Source: MSExchangeSA
Event Category: General
Event ID: 9154
Date:  9/21/2006
Time:  7:46:28 AM
User:  N/A
Computer: ECCOSERVER
Description:
DSACCESS returned an error '0x80004005' on DS notification. Microsoft Exchange System Attendant will re-set DS notification later.
For more information, click http://www.microsoft.com/contentredirect.asp.
 

Event Type: Error
Event Source: MSExchangeDSAccess
Event Category: Topology
Event ID: 2102
Date:  9/21/2006
Time:  7:42:33 AM
User:  N/A
Computer: ECCOSERVER
Description:
Process MAD.EXE (PID=276). All Domain Controller Servers in use are not responding:
eccoserver.CIDA-ECCO.ORG
eccoservernew.CIDA-ECCO.ORG
 
For more information, click http://www.microsoft.com/contentredirect.asp.
 

Event Type: Error
Event Source: MSExchangeTransport
Event Category: NDR
Event ID: 3030
Date:  9/21/2006
Time:  7:15:43 AM
User:  N/A
Computer: ECCOSERVER
Description:
A non-delivery report with a status code of 4.0.0 was generated for recipient rfc822;birdhsu@airline.com.tw (Message-ID  <VNUIQMUWABJZJGEFPMKRKK@hotmail.com>).
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: d1 02 04 c0               Ñ..À    

Event Type: Error
Event Source: MSExchangeTransport
Event Category: NDR
Event ID: 3030
Date:  9/21/2006
Time:  7:15:42 AM
User:  N/A
Computer: ECCOSERVER
Description:
A non-delivery report with a status code of 4.0.0 was generated for recipient rfc822;lp@taiwanese.com (Message-ID  <QEOKZJUSAEZHRSIHIYNKK@ho.net.tw>).
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: d1 02 04 c0               Ñ..À    
 
Event Type: Error
Event Source: MSExchangeTransport
Event Category: NDR
Event ID: 3030
Date:  9/21/2006
Time:  7:15:35 AM
User:  N/A
Computer: ECCOSERVER
Description:
A non-delivery report with a status code of 4.0.0 was generated for recipient rfc822;jeson@lmark.com.tw (Message-ID  <LHXPGUSLVIBGDFMCYKIBIQGK@m1.sayhi.net>).
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: d1 02 04 c0               Ñ..À    
 

Event Type: Error
Event Source: MSExchangeSRS
Event Category: Internal Processing
Event ID: 1002
Date:  9/21/2006
Time:  11:40:16 AM
User:  N/A
Computer: ECCOSERVER
Description:
The Microsoft Exchange Site Replication Service database (EDB) could not be initialized and returned error 1.  Unrecoverable error, the Site Replication service can't continue.
For more information, click http://www.microsoft.com/contentredirect.asp.


GizmoKid

It seems that there is problem in your old exchange server try & run the exchange services manualy from "services.msc".
I think your old exchange server is hot by some virus thats why you are facing this problem better is you move your all mailbox from old server to new one & then uninstall the old server.

the error which you have said 3030 is because of some unwanted registery edit, i am sure that editing can only be done by some unknow virus please refer this article

http://support.microsoft.com/kb/817379
URWB

ASKER
Thank you Gizmokid. I was suspecting that too. You know last time when I had problem with space and everybody in the office was complaining about the email problem, I started to remove some unwanted programs from the old server (before I moved the mailboxes to the new exchange server). Initially, the old server had MS windows NT SBS 4.1, then I installed windows 2003 sever as an additional operating system in the dual booting environment. Therefore, I booted the server (disconnecting from the network) from the windows NT SBS and removed the anti-virus program (which is symantec for corporate edition) along with other softwares from that part to get more space. But when I rebooted back from windows 2003 server the anti-virus couldn't start and was showing error message; eventhough I installed the anti-virus in 2003 server environment separately. Then I started to reload it, but it kept telling me that it has already an anti-virus program installed in it. I wanted to try different things, but decided not to do it before I move all mailboxes.

Now I have finished moving all mailboxes, but still afraid to remove the old exchange server. Because today after I finished moving all mailboxes I stopped the exchange services from the old server and tried to check emails from the client side (being in outlook). But all the clients got an error message saying that "the object is not available". But when I restarted the services manually, people started receiving emails.

Will it be safe to remove the old exchange server now? All mailboxes moved except for SMTP and System Attendant mailboxes. But they have been automatically created in the new server.

By the way, in the first routing group connectors, where the Internet mail SMTP connector properties window I changed the Local bridgehead server to the new servername removing the old one. Is it okay? I didn't see in any of the documentations saying that.

Many thanks
Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
Walt Forbes
URWB

ASKER
Hello,

I did everything that was needed to move the exchange server to the new server and I see all mailboxes perfectly. I even moved the dhcp database from the old server to the new one and it works fine; but I faced a problem to remove the old server. Whenever the exchange service is stopped from the old server I get the following message from the client's side:


Task 'Microsoft Exchange Server' reported error (0x8004010F) : 'The operation failed. An object could not be found.'

What could be the reason? please help.

Thank you.
ASKER CERTIFIED SOLUTION
GizmoKid

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
URWB

ASKER
I still have a problem removing the old exchange server and still get the error message
Task 'Microsoft Exchange Server' reported error (0x8004010F) : 'The operation failed. An object could not be found.'
I have done everything I could, but the problem couldn't be avoided. Worse of all, now we can't receive emails using our exchange server; we only could send. To receive we use a pop3 configuration at each client's PC, which ofcourse crowds our bandwidth. Another thing is that we get more junk mails than ever and the junk emails are not filtered and put in our junk email folder, though the junk email filtering set to high. Gizmokid suggested that may be my server has some viruses but I have an up-to-date symantec antivirus corporate edition and couldn't be able to find any virus issue. Can anyone help me? I'm stuck and I'm going to have a big problem with my job.

Thanks.