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backup exec 10d will not connect to netware client

I have Backup Exec runnig on a 2003 server with netware clients installed.
I have a job setup and ready.  I have selected the Novell servers that i ant to back up, they are checked.  I ran the authorization test and they all test ok.
The boxes are red and when i run the job I get the error saying that the authorization failed.  "Access denied to remote agent"
I know for a fact that the user account I am using is correct and soes have access on those servers.
What will resolve this issue?
Storage SoftwareStorage

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8/22/2022 - Mon

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