Link to home
Start Free TrialLog in
Avatar of hd181a

asked on

DVD Drive not showing up under My Computer

I installed a BENQ DW1655 DVD burner in my system.  It worked but the next time I rebooted it was recognized as as an IDE secondary master in the BIOS screen but wouldn't show up under My Computer.  

Any ideas?

Avatar of Callandor
Flag of United States of America image

Link to home
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of callrs

See if you can assign a drive letter here: Control Panel > Admin Tools > Computer Management > Disk Management
(or Right-click "My Computer" then click "Manage)

Else: Restore Missing CD or DVD Drive
Or Scroll down to "Restore Missing CD Drive." here:   Registry Patches
Here's the patch from there: 
Replace the BENQ drive with a Sony DVD.  The sony's are great drives, and the BENQ are not reliable.
Avatar of hd181a


I figured out the problem.  I had a primary and secondary HDD on one ribbon and I had the DVD and a third HDD on the second ribbon.  When I removed the third HDD the system recognized the DVD drive.  It's a good thing I didn't try replacing the DVD with a Sony:)

You can have 4 IDE drives on 2 cables as many do without problem....would have been interesting to see if it was a jumper or other thing
And you can award more than one answer...